Indigo ticket appeal

dobspoon_2

Hi
I know there have been many threads on this and it's a repeat but...please advise.
The driver of the car I keep parks daily in Stratford-upon-Avon station car park run by Indigo and has not always displayed a permit - initially despite auto-renewing a replacement permit was not sent but this didn't seem to matter. A couple of months later this was raised with Indigo and they sent a new permit and it was put into use, perhaps sporadically. One day....a ticket.

The next month ironically the permit didn't arrive and was chased and parking then ensued for a week or more with no permit (no ticket issued).

The ticket was appealed following reassurance from their telephone adviser by showing a picture of the valid permit. Not displayed, came the response (with some inconclusive photos), so a fine of £60 was due rising to £100.

I have seen the notes about POPLA (my letter says Indigo are no longer required to offer an independent appeal via POPLA) and appeals and waiting out six months but simply - what should the next move be?
(not sure how I can attach my appeal response...)
Best wishes & thanks in advance for advice
Chris

Redx

firstly, if you have read other threads about this you would be aware that there are no reasons to use the following words on here


"ME , MYSELF , MY , & I"


only the words the DRIVER and the KEEPER


so what happened on the day happened to the DRIVER, and WHAT HAPPENED SINCE THAT DAY happened to the KEEPER ( 2 different entities)


so edit your last post accordingly



bylaws apply at railway stations , hence keeping any appeals as KEEPER


and they do not provide popla codes for these bylaws incidents, so the TOC could try taking somebody to magistrates court over a penalty charge, but must do so within 6 months (unlikely)


so stringing it out past 6 months is the usual trick once the initial appeal from a keeper has been turned down


so no different to anyone else


the only time these need to be paid is if a magistrate (or a judge) says so


there are some excellent recent threads about this entire topic, please read more of them

twhitehousescat

the OP has already spoken to indigo

ok regarding appeals , you might as well forget it

indigo want money , they do not care who they scam

any appeal will be declined , however unlike any other parking case there is no independent appeal system


fall back on the bylaw reading , and follow the route

Coupon-mad

Why the questions?

https://forums.moneysavingexpert.com/discussion/5803499/indigo-railway-pcn-clarifying-the-process

No need, that one covers it.

dobspoon_2

Thank you for the replies. I did read the threads latterly but wasn!!!8217;t clear of the impact of initially appealing with Indigo. Sounds like there isn!!!8217;t one and the fine can only ultimately be imposed by a mag. court as it!!!8217;s railway land and subject to byelaws - so one should respond or ignore depending on style. Is that right?

Redx

not quite , as there is no "fine"


there isnt a "fine" in any of these cases, be it on private land or on railway land


in the case of railway land its a "penalty" notice, and only a TOC can issue it and take the driver (or owner) to Magistrates Court, within 6 months - this is extremely unlikely and we dont know of any cases at all that have gone this way


we do know that after 6 months some people have had the penalty notice cancelled

https://forums.moneysavingexpert.com/discussion/5734100/train-station-penaltycn&page=10


the correct response is appeal once , as keeper , to INDIGO, then play email or letter tennis for 6 months , asking them questions one by one until 6 months has elapsed


there are some good 2018 threads by people who have already done this , so please read them , its a war of attrition


https://forums.moneysavingexpert.com/discussion/5842874/indigo-penalty-notice

https://forums.moneysavingexpert.com/discussion/5841491/qdr-solicitors-letters


https://forums.moneysavingexpert.com/discussion/5803499/indigo-railway-pcn-clarifying-the-process


https://forums.moneysavingexpert.com/discussion/5806785/indigo-station-parking-fine&page=2

Coupon-mad

Up to you really but if they are still sending letters after 6 months have passed I would be warning them (or ZZPS, or QDR, as you will see on all the other threads exactly the same) that you will report them to the ICO for processing data outside of the statutory limitation period for byelaws penalties.