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Euro car park parking fine anpr please help

2

Comments

  • Quentin
    Quentin Posts: 40,405 Forumite
    Each post is numbered consecutively.

    This is#12
  • Thankyou Quentin I have read #3 And followed some steps from their I have just complained to the hobby craft store through their online website
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    you still need to edit post #1 as well, preferably using a laptop
  • Quentin
    Quentin Posts: 40,405 Forumite
    Thankyou Quentin I have read #3 And followed some steps from their I have just complained to the hobby craft store through their online website

    No!!

    Follow the advice in #3 in this thread to carry out the advice in #2!!

    (Or alternatively follow the advice in#14!!)
  • Thankyou for the reminder I've now edited it..

    Just got an email from the store saying ;

    FW: Contact us email from Hobbycraft

    CS

    . Press the Enter key to open the contact card." style="unicode-bidi: embed; direction: ltr; text-align: left; user-select: text; cursor: pointer;">Customer Services <customerservices@hobbycraft.co.uk>

    Fri 08/06/2018 17:20

    Inbox



    !

    Many thanks for your letter regarding the parking charges you received whilst shopping at our Chesterfield !store.

    !

    Firstly please accept our sincerest apologies for any inconvenience and disappointment this may have caused.

    !

    Unfortunately we do not have any control over the car parking on the site. This is owned by a private landlord who controls the restrictions and signs displayed. Whilst we appreciate that not all retail car parks issue parking fines this does depend upon the particular landlord that the land is leased from.

    !

    If you are able to contact the Chesterfield store with your fine reference number to see if there is any way they !can liaise with the site landlord to sway their decision in light of the fact that you were shopping in our store.

    !

    Unfortunately a positive outcome is not guaranteed as this decision is sadly not within our control.

    !

    Apologies that we are unable to assist further at this time.

    So I'll get on to ringing the actual store I went to to see if they can help
  • Fruitcake
    Fruitcake Posts: 59,491 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You still need to edit your post 1 to remove information about who saw the signs

    You must never say, or imply, who was driving!.

    Go back and check everything you have posted to make sure you only mention The Driver and The Keeper, who are two different people.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • Coupon-mad
    Coupon-mad Posts: 155,731 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ''If you are able to contact the Chesterfield store with your fine reference number to see if there is any way they !can liaise with the site landlord to sway their decision in light of the fact that you were shopping in our store''.

    So I'll get on to ringing the actual store I went to to see if they can help

    Definitely - kick up a stink!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Breakingbad_2
    Breakingbad_2 Posts: 14 Forumite
    edited 11 June 2018 at 9:57AM
    Managed to get in contact with the store manager, as expected they have nothing to do with the car park even after expressing I won't be going to the store again and having purchased goods in the store.

    So I'll just have to wait for the reply of euro car park I have found the receipt with the proof of purchase in the shop and the time the anpr took a picture of the drivers number plate is 5 minutes after I left the store but I appealed to euro car parks and didn't include it because the driver thought theybhad thrown it in the bin shall I keep it in case of a popla appeal?
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    If the shop/complex has a Facebook page write bad stuff on it.
    You never know how far you can go until you go too far.
  • Coupon-mad
    Coupon-mad Posts: 155,731 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    So I'll just have to wait for the reply of euro car park
    Hmmm...that's not what people do when it's a retail park, as shown in SUCCESSFUL COMPLAINTS ABOUT PPCS. You are giving up far too easily.

    It is obvious who you now complain to, and who can cancel it - Google to find the owner or agent that runs the retail park. Do that this week, BEFORE trying POPLA when ECP reject the appeal.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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