Small claims

loskie

OP take a picture of the back axle and post it here.

Mark_65

Thank you for the majority of replies so far. The car has nothing on it saying Quattro and that is what got me thinking. I am no expert oncars so I was going off the advert which stated it was a Quattro and went on to say how great the Quattro 4wd system was. Because I was worried I firstly checked on a vin checker Web site and it came back with 2wd. I then contacted Audi and they confirmed. Everytime you search for anything, insurance etc it says the car is a Quattro. The reason I purchased a Quattro was that this winter my previous car (mercedes rwd) let me down in the snow and I could not use it for 3 days to get to and from work. We have not had bad weather since hence why I have only just checked. I therefore didn't need a suv but wanted something that I could rely on in bad weather because of where I live. The problem I have is that the trader has not responded to my letter and the signature on recorded delivery does not match the original signature from when I purchased the vehicle. In my opinion the trader completely fobbed me off when I spoke with them on phone and have offered no resolution. I purchased what I thought was a Quattro as that is what it was advertised as and I paid money for a Quattro. From what I can gather regarding law the trader is responsible for collecting car and issuing refund. I cannot arrange this as they have not responded hence my question about what I should claim. Thanks once again.

James2k

quattro is awd, not 4wd. but lets not get into that discussion now.

And as the others have said, i highly doubt you 'need four wheel drive' in a normal car.

if you like, post a picture of the front inside page of the service booket, the one with the sticker on with a load of 3 and 4 letter codes. we can tell you what it actually has.


edit: for your needs, front wheel drive will be better than rear in the snow. you can also use winter tyres and not have an issue. you will also get better mpg for the whole year without quattro.

almillar

If they truly needed 4 wheel drive they'd be buying something like a Range Rover, Land Rover, Toyota Landcruiser and the like.

You haven't seen my wife in her TT Quattro in the snow then. It lacks ground clearance, but very good traction.

The fact you only realised when Audi told you is proof of that.

Agreed!

The car has nothing on it saying Quattro

What year, engine, spec is your car?! 2.7D definitely won't be quattro.
You also didn't answer the question above, and it's important, did you tell the dealer you wanted quattro, or was it never mentioned.

The reason I purchased a Quattro was that this winter my previous car (mercedes rwd)

FWD will be driving past parked up RWD cars all day long in the snow.

Mark_65

Sorry. The car is a 2009 2.0tdi.i stated I needed a quattro as I had a rwd. The advert as I have said stated the car was a quattro and went into great detail about how good it would be in the snow we were having at the time.
I appreciate that the trader may have only gone off the V5 but it is their responsibility to advertise the car as 'as described'. The trader told me when I purchased the car that it had come from a audi dealer but due to miles they could not sell on their forecourt. When I contacted the trader I gave them the opportunity to contact the dealer to explain situation. I gave them a couple of days and they never rang back. When I contacted them again they informed me there was nothing they could do and I would have to sell car on to recoup my money which I think is poor customer service. They then informed me to put it in writing and I gave them 14 days to reply. They have failed to respond to the letter . I purchased what I believed to be a quattro as this is what was advertised. If the advert had never stated quattro I would not have purchased. The car is definitely only fwd as I have had it checked since

AdrianC

James2k wrote: »

quattro is awd, not 4wd. but lets not get into that discussion now.

No, let's.

I've not seen many six-wheeled Audi A5s, so they are both awd and 4wd. A 6x4 truck is 4wd, but not awd.

Mark_65 wrote: »

Everytime you search for anything, insurance etc it says the car is a Quattro.

If it's registered with DVLA as being a quattro, then that would explain it.

The reason I purchased a Quattro was that this winter my previous car (mercedes rwd) let me down in the snow and I could not use it for 3 days to get to and from work. We have not had bad weather since hence why I have only just checked.

2wd and winter tyres will be far more capable in snow than 4wd and summer tyres.

unholyangel

If you're rejecting the vehicle then claim the full amount and any losses incurred. However if you're claiming more than £10,000 its unlikely to be dealt with at small claims and you therefore could be liable for the other sides costs if you lose.

It sounds rather straightforward, not as described under consumer rights act (which includes any public statements made by the seller, manufacturer or their representatives) but if it is going above the 10k limit, I'd be inclined to have a solicitor look over the particulars of your claim to be on the safe side.

Mark_65

Thank you unholyangel. The claim would be under £10k.i was just unsure whether I would claim full amount as I still had the car.

Aylesbury_Duck

Mark_65 wrote: »

Sorry. The car is a 2009 2.0tdi.i stated I needed a quattro as I had a rwd. The advert as I have said stated the car was a quattro and went into great detail about how good it would be in the snow we were having at the time.
I appreciate that the trader may have only gone off the V5 but it is their responsibility to advertise the car as 'as described'.

Playing devil's advocate here, but the dealer's defence might be that it is a quattro because it says that on the V5 and therefore it is as described.

However, I agree that you have a legitimate claim but don't you have to formally reject the car, put it out of your use and return it to the dealer before making a claim?

debtdebt

Op, do you actually know that it isn!!!8217;t Quattro? When you put your foot down from standstill, do the front wheels spin and scrabble for grip?

Have you had a garage look underneath for driveshafts going to the rear of the car?

Put it this way, if you issue Court proceedings, what proof are you going rely on to confirm it!!!8217;s NOT a Quattro?