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Hotel pre-authorisation legalities?

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  • JReacher1
    JReacher1 Posts: 4,663 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    zagfles wrote: »
    I was talking about damage not cleaning. The Barclaycard guide I posted earlier is clear enough

    https://www.barclaycard.co.uk/business/files/Lodging_or_Accommodation.pdf

    p.15 "Please note: You may not process charges for damage to the room."

    Let's see if the OP of the thread linked gets their money back. Hopefully they'll update us.

    That is just one UK card company so I do not believe that is 100% accurate for all cards, countries etc.

    The travelodge specifically put in their booking terms they will charge you for damages to your room, with or without permission.
  • zagfles
    zagfles Posts: 21,495 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Chutzpah Haggler
    JReacher1 wrote: »
    That is just one UK card company so I do not believe that is 100% accurate for all cards, countries etc.

    The travelodge specifically put in their booking terms they will charge you for damages to your room, with or without permission.
    So what? It doesn't mean they can charge your card. It's well known that companies often have clauses in their T&Cs that can't be enforced. Even banks do (eg one of mine says I'm liable for all credit card losses if negligent, whereas the CCA 1974 limits it to £50).

    They can of course sue you for any damage you do. Or send you a bill. Doesn't mean they can charge your card. Barclays merchant services are one of the largest providers of merchant services, they aren't going be some odd exception.
  • JReacher1
    JReacher1 Posts: 4,663 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    zagfles wrote: »
    So what? It doesn't mean they can charge your card. It's well known that companies often have clauses in their T&Cs that can't be enforced. Even banks do (eg one of mine says I'm liable for all credit card losses if negligent, whereas the CCA 1974 limits it to £50).

    They can of course sue you for any damage you do. Or send you a bill. Doesn't mean they can charge your card. Barclays merchant services are one of the largest providers of merchant services, they aren't going be some odd exception.

    Well they specifically state they can and will charge your card. There are also many examples of people online who have had their card charged by travelodge for damages.
  • zagfles
    zagfles Posts: 21,495 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Chutzpah Haggler
    JReacher1 wrote: »
    Well they specifically state they can and will charge your card. There are also many examples of people online who have had their card charged by travelodge for damages.
    Just like many merchants DCC without asking. It's cute how people seem to be under the illusion merchants never do something they shouldn't ;)
  • hasaposse
    hasaposse Posts: 38 Forumite
    JReacher1 wrote: »
    Well they specifically state they can and will charge your card. There are also many examples of people online who have had their card charged by travelodge for damages.
    Doing something doesn't mean they're allowed to. Large companies work simply on numbers. If they figure out they can charge customers for something and the amount they lose through court cases or legal action is less than the profit they make, they'll do it.
  • JReacher1
    JReacher1 Posts: 4,663 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    zagfles wrote: »
    Just like many merchants DCC without asking. It's cute how people seem to be under the illusion merchants never do something they shouldn't ;)

    It is cute how people who don’t understand contract law try and deflect ;)
  • hasaposse
    hasaposse Posts: 38 Forumite
    JReacher1 wrote: »
    It is cute how people who don’t understand contract law try and deflect ;)
    The actual law > contracts.
  • JReacher1
    JReacher1 Posts: 4,663 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    hasaposse wrote: »
    The actual law > contracts.

    Contract law is the actual law.....
  • hasaposse
    hasaposse Posts: 38 Forumite
    JReacher1 wrote: »
    Contract law is the actual law.....
    Oh good lord. You can't write something into a contract that usurps the law.
  • zagfles
    zagfles Posts: 21,495 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Chutzpah Haggler
    JReacher1 wrote: »
    It is cute how people who don’t understand contract law try and deflect ;)
    It's cute how some people don't seem to understand that we're talking whether they can charge your card, not whether you have a contractual liability to pay. Who should I believe, Barclays Merchant Services or some random person on the internet? Hmm....let me think...
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