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Lightning strike at Stansted airport- compensation?

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Comments

  • KITTYKOMP
    KITTYKOMP Posts: 252 Forumite
    Tenth Anniversary 100 Posts
    My husband was flying from Berlin to stanstead which got cancelled. He put a claim through resolva but it got rejected as it wasn’t the airlines fault. Any come back to this?!
  • Tyzap
    Tyzap Posts: 2,112 Forumite
    Sixth Anniversary Combo Breaker
    edited 19 June 2018 at 10:33PM
    KITTYKOMP wrote: »
    My husband was flying from Berlin to stanstead which got cancelled. He put a claim through resolva but it got rejected as it wasn!!!8217;t the airlines fault. Any come back to this?!

    I'll add it to the list if you have the flight number.
    Please read Vaubans superb guide. To find it Google and then download 'vaubans guide'.
  • KITTYKOMP
    KITTYKOMP Posts: 252 Forumite
    Tenth Anniversary 100 Posts
    FR8545 thanks
  • joshmuffin
    joshmuffin Posts: 51 Forumite
    One for your list Tyzap.

    FR8776 13.55 Stansted to Limoges

    I posted my experience here - https://forums.moneysavingexpert.com/discussion/4384705/flight-delay-and-cancellation-compensation-ryanair-only&highlight=stansted&page=140

    Wrong place but I'll let you know how I get on with my claim. I feel so sorry for everyone who was in Stansted that day. I ended up in a wheelchair which a lovely Polish lady went and got for me as I'm a "chemo victim" to put it nicely. I think I'll try Resolver as it seems to work. Thank you for all your help.
  • peterbaker
    peterbaker Posts: 3,083 Forumite
    Methinks it is deja-vu all over again at Stansted today.
  • Oasis1
    Oasis1 Posts: 724 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Tyzap wrote: »
    FYI, this is a full list of cancelled flights from that day (from an article in the Sun newspaper) plus some from claimants, they all seem to have something in common!

    Stansted - Cancelled Flights

    8.30am Bratislava FR2314
    8.45am Pisa FR584
    11.20am Poznan FR2336
    11.25am Aarhus FR712
    11.40am Vasteras FR682
    11.55am Perpignan FR936
    12.1pm Katowice FR8266
    12.15pm Bergerac FR8592
    1.15pm Dortmund FR1788
    13.55 Stansted to Limoges FR8776
    27/5/18 Poznan to Stansted FR5063
    27/5/18 Berlin to Stansted FR8545

    If anyone knows of any other cancelled flights please let me know and I'll update the list.


    FR147 STN - SXF 19:25 last night cancelled, as well as the one at 19:00 (FR8544).



    For anyone interested in the detail/what they're coming back with, see my posts on the Ryanair thread:


    https://forums.moneysavingexpert.com/discussion/4384705/flight-delay-and-cancellation-compensation-ryanair-only&page=148


    Would be good to hear other's experience of dealing with their customer service.
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