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MSE News: 'I lost £17,000 from my TSB account after fraudster's call'

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  • Mchambers
    Mchambers Posts: 1,054 Forumite
    aj23 wrote: »
    I'm sorry but this is still naive on 'Rachel'. TSB would never ringing you and say they need to shut your account. I'd have hung up/stayed on the line and logged into online banking to see if the direct debits had really been set up first.

    Or hang up and call the number on the back of your card. I can't believe people still fall for this.

    When Santander rang me and said they needed to cancel my credit card because of fraudulent activity, I said I would ring them back. I did, and quoted them the phone number that had been used to call me. They confirmed it was legitimate and Santander's fraud team, and said it was good that I did what I did. Turns out the fraudulent activity was true and they issued a new card.

    It is TSB fault for not doing their IT upgrade properly.

    People on MSE seem very keen to blame people and not stupid TSB ! They are at fault; not people !
  • Paul_Herring
    Paul_Herring Posts: 7,484 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    paragon909 wrote: »
    Rather sexist to say conmen... Shouldn't it be conpeople since MSE are liberals, And love to give people fractions for speaking the truth. Why is it always MEN who are labeled con's!

    ... did you just assume their species?
    Conjugating the verb 'to be":
    -o I am humble -o You are attention seeking -o She is Nadine Dorries
  • ValiantSon
    ValiantSon Posts: 2,586 Forumite
    edited 21 May 2018 at 11:07PM
    Mchambers wrote: »
    Good old TSB !

    It isn't TSB's fault, but then you never have let the facts get in the way of an ill-informed opinion previously, so I shouldn't really expect any more now, either.
    Mchambers wrote: »
    It is TSB fault for not doing their IT upgrade properly.

    No it isn't. This is a fraud committed by someone using tactics that work with other banks too, if they manage to find a victim who is gullible enough to fall for it.
    Mchambers wrote: »
    People on MSE seem very keen to blame people and not stupid TSB ! They are at fault; not people !

    That is because the customer is the one at fault for not following the guidance issued by banks on a regular basis (TSB included) regarding cold calls.

    Do give over with your ill-informed ranting about TSB; it really is most tiresome.
  • ValiantSon
    ValiantSon Posts: 2,586 Forumite
    paragon909 wrote: »
    Rather sexist to say conmen... Shouldn't it be conpeople since MSE are liberals, And love to give people fractions for speaking the truth. Why is it always MEN who are labeled con's!

    Because that is the correct word!

    How does your comment in any way advance the discussion? As far as I can see you are just grinding a political axe, and having a moan about moderation on the site.
  • vekma
    vekma Posts: 9,838 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 21 May 2018 at 9:26PM
    how can someone clever enough to become a vet fall for this or do they mean a Vietnam veteran ?
  • wizzywig27
    wizzywig27 Posts: 1,536 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Funny I see some people in here arguing with others, again.

    I feel sorry for the person who lost all this money, but surely the bank can!!!8217;t be blamed!
  • masonic
    masonic Posts: 27,361 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    vekma wrote: »
    i can someone clever enough to become a vet fall for this or do they mean a Vietnam veteran ?
    Didn't a financial adviser fall for a similar scam recently, as reported on Money Box?
  • Paul_Herring
    Paul_Herring Posts: 7,484 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    masonic wrote: »
    Didn't a financial adviser fall for a similar scam recently, as reported on Money Box?

    If you're talking about last Saturday's, no. He was adamant that he never replies to text messages, incoming phone calls etc, and that it was purely part of the "people seeing others' accounts" taken advantage of by fraudsters.
    Conjugating the verb 'to be":
    -o I am humble -o You are attention seeking -o She is Nadine Dorries
  • Mchambers
    Mchambers Posts: 1,054 Forumite
    ValiantSon must be a TSB stooge !!:D:rotfl::rotfl:
  • ceredigion
    ceredigion Posts: 3,709 Forumite
    Eighth Anniversary 1,000 Posts Photogenic
    Mchambers wrote: »
    ValiantSon must be a TSB stooge !!:D:rotfl::rotfl:

    Doubt it just intelligent
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