BATH RUH - POPLA Appeal Unsuccessful

BoutTime

Thanks. I've already sent the email and copied in ruh-tr.complaints@nhs.net

I've also printed the email and will send along with a covering note to the Director of Estates and Facilities of Bath RUH.

Thanks again.

BoutTime

The LBCCC was received from ParkingEye which I responded to within 4 days via email. I didn't use the forms they provided.

15 days later I received an email acknowledging receipt of my response, telling me that they would respond "within 30 days of receipt" and that my Parking Charge Notice has been placed on hold.

It has now been 34 days since they acknowledged receipt and 49 days since my email response to the LBCCC was sent (and delivered). No emails from ParkingEye since and nothing received through the post. I've also checked my spam folder regularly.

Can anyone advise if this has any effect on proceedings?

Many thanks.

nosferatu1001

YOu could response stating that, under the PAP for debt claims they had 30 days to respond to your request for more info, by proviidng the documents requested or confirming why they could not provide them. As they are in breach of the mandatory protocol you trust they will now confirm any planned claim has been cancelled, as their breach of the protocol will be used to stay the claim - at their expense - should they be foolish enough to raise a claim.

Umkomaas

Before any action, just check the PE website - PayMyPCN (or whatever they call it) - to determine the currency of the PCN. They may have cancelled it?

Only takes a minute to check. If it's still current, then action as per prior advice.

BoutTime

I've tried two sites:

https://view.paymypcn.net/

"Home PCN not found
Sorry your notice is not yet online.
Usually this is because the information has not yet been loaded by the parking operator or local authority."


http://www.paymypcn-uk.co.uk

"The Parking Charge Notice could not be found.
Please check that you have not mistyped. Please note that this service is not available until the next administrative working day after the PCN was issued."

Could this be because it's been cancelled or because it's on hold?
Thanks for your help.

Umkomaas

Were those sites accessed via the ParkingEye's own website?

Go via the PE site only. It's the PE site that will give you the information you need.

EDIT TO ADD

Just checked those links - they have nothing to do with PE. Use the PE website only.

BoutTime

Umkomaas wrote: »

Were those sites accessed via the ParkingEye's own website?

Go via the PE site only. It's the PE site that will give you the information you need.

EDIT TO ADD

Just checked those links - they have nothing to do with PE. Use the PE website only.

Ahh...no. Just clicked on the link in ParkingEye's website to pay parking charge, entered number and was told that £80 is due.

BoutTime

nosferatu1001 wrote: »

YOu could response stating that, under the PAP for debt claims they had 30 days to respond to your request for more info, by proviidng the documents requested or confirming why they could not provide them. As they are in breach of the mandatory protocol you trust they will now confirm any planned claim has been cancelled, as their breach of the protocol will be used to stay the claim - at their expense - should they be foolish enough to raise a claim.

So this is the specific paragraph from the PAP I presume?

5.2 If the debtor requests a document or information, the creditor must –

(a) provide the document or information; or
(b) explain why the document or information is unavailable,
within 30 days of receipt of the request.

The_Deep

Have you read this?

https://www.gov.uk/government/publications/nhs-patient-visitor-and-staff-car-parking-principles

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P.
for unprofessional conduct

Hospital car parks and residential complex tickets have been especially mentioned.

The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the House of Commons recently

http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41 recently.

and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.

BoutTime

The_Deep wrote: »

Have you read this?

https://www.gov.uk/government/publications/nhs-patient-visitor-and-staff-car-parking-principles

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P.
for unprofessional conduct

Hospital car parks and residential complex tickets have been especially mentioned.

The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the House of Commons recently

http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41 recently.

and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.

Yes I'd read that previously on the recommendations of a forum member.