Virgin Media

Vix76

Hi i have a broadband/tv account with Virgin and i have done since 2004 and never missed a payment..I'm struggling financially and would like to downgrade ny account for a cheaper one but im worrying i wont pass a credit check if they run one as I've had debts go to a debt collector which they are accepting a reduced payment for..Does anyone know if Virgin are likely to run a credit check on me with me already been a longterm customer?..many thanks

[Deleted User]

I doubt they will credit check you.

And even if they did, you can still downgrade if you're not within a contract period. The absolute worst is that they would close your account, which would save you even more money.

Vix76

Thank you,thats the point though,i don't want them to close my account as i rely on the broadband

[Deleted User]

They do:

http://store.virginmedia.com/the-legal-stuff/credit-checking-policy.html

But it’s mainly to confirm identity etc.

Dobbibill

You need to contact them, regardless of whether they run a credit check.
If you are struggling financially, don't let the thought of a credit check ruin your chances of getting a service for less money.
There are plenty of other BB providers out there so I doubt they would want you to go elsewhere - please don't be put off contacting them out of fear of a credit check.