Natwest mortgage declined - Linked associate?

GEmum18

Hi Everyone

I'm new here and hoping for some advice :-)

So I have just started the process of applying for a new mortgage on my new home and I've failed at the 1st hurdle. Natwest have declined due to adverse credit on credit report (they use Equifax). This has completely shocked me as I am very conscious of my credit score which is 999/999 on Experian and upon signing up to Equifax is 484 considered excellent. I had 1 late payment 14 months ago. This was not considered a default is quite clearly marked as 1, only late payment ever.

I have had 4 successful mortgage applications over the years and my credit report has always been excellent. I am on electoral roll etc. My new home will have a 75% LTV as I'm putting down quite a substantial deposit. It is an application in my own name so only my credit report looked at.

Basically the reason they're saying for decline is adverse credit? I have looked this up and this would suggest CCJ, Tax avasion Defaults etc, None of which apply to me. The only other thing I have been asked is to remove any Financial associates from my Credit Report. Obviously due to Data protection they can't disclose too much and aren't saying this is the cause as this would lead me to knowing something about someone else. My ex is on my associate section for our old mortgage and old account from 4 years ago both closed and settled. I have completed a disassociation form and I am awaiting his removal. Just wondering if anyone has came across this and had a positive outcome?

Apparently Natwest are the only lender that looks into this, as mentioned above I have had mortgages with Leeds, Halifax and RBS never any problems. I have actually been overpaying my current mortgage for last 2 years :-(

Due to childcare costs Natwest are my only option for mortgage going forward as they don't take these into account when looking at affordability and lending.

appreciate any help

Candyapple

Natwest don't just use Equifax, they've searched my files at Call Credit and Experian as well (I've currently applied with them for a mortgage too).

Credit scores are meaningless so ignore those, it is your history that matters.

The free versions to check your credit files are below:
Experian: https://www.moneysavingexpert.com/creditclub
Equifax: https://www.clearscore.com
Call Credit: https://www.noddle.co.uk

If they are saying you were declined due to adverse credit then you need to check all 3 of your files to see what they are referring to. It could be that they consider the 1 late payment as adverse history.

Did you apply through a broker or direct?

SeanG79

If you are financially linked to someone with adverse credit, it will impact on your ability to get credit.

If you get the disassociation filed then this should help your chances.

GEmum18

thanks for the respone have checked all files and 1 late payment only.

Im using a broker located within an estate agents

Candyapple

What does your broker say about it? Did you tell him about the late payment? He would be the one to know which lenders would be willing to overlook recent adverse history vs ones which don't, to save you wasting a hard search.

Are you planning on appealing the decision or applying new elsewhere?

You do realise that you will need to fill out a notice of disassociation form with all 3 CRAs and it can take time for it to reflect on your credit files.

GEmum18

Hi yes I had already done this with experian a along time ago , not realising i had to do with all. So I have requested same with call credit and equifax.

sorry if i'm being silly but i didn't think 1 late payment 14 months ago would be considered adverse credit? I thought this would be for more serious matters?

The thing with my situation is childcare costs are high and apparently Natwest are the only provider to overlook. My broker has a full copy of my credit report which he said was excellent and could see abs no issues. The late payment app is not reason for the decline

MissMagpie

GEmum18

Could this be something to do with an entry from CIFAS? Would someone have been applying for finance in your name? Or could someone you have been financially linked to, have a CIFAS marker? I only ask, as if this is the issue, it as far as I am led to believe, is not generally reported on the credit history sites, it is only found through the National Hunter (or similar) websites and a financial institution won't always tell you this has been the issue.

GEmum18

I had fraud on a credit card about 4 years ago, but tesco resolved asap. Surely this wouldn't have a bearing would it?

There are no fraud markers on my report

MissMagpie

I am not 100% certain of this, so please don't take it as absolute, but it was my understanding that a CIFAS entry if you were the "frauder" stays for 6 years and if you were the "fraudee" it remains on your record for 13 months. I cannot post the link, but I found this info on the CIFAS website. You can also pay £10 and have National Hunter search the database which will confirm this either way.

It might be absolutely nothing to do with that, but it's just fresh in my mind after a recent personal experience.

Candyapple

GEmum18 wrote: »

I had fraud on a credit card about 4 years ago, but tesco resolved asap. Surely this wouldn't have a bearing would it?

No this wouldn't.

Does your ex have a poor credit history?

You may not view a late payment marker as adverse, however it is and yours is barely over 1 year ago so the age of it will also not be helping:

https://forums.moneysavingexpert.com/discussion/4456725/help-late-payment-charges-caused-my-mortgage-app-to-be-declined
https://www.landc.co.uk/insight/2015/03/can-late-payments-affect-a-mortgage-application/

The bank have already told you you were declined due to adverse credit so it's either this one late payment, or you've missed some other late payment markers/defaults/CCJs on the other of your files, or your ex has a poor credit history and her being linked to you has caused the decline. Which one is it?

Candyapple

MissMagpie wrote: »

I am not 100% certain of this, so please don't take it as absolute, but it was my understanding that a CIFAS entry if you were the "frauder" stays for 6 years and if you were the "fraudee" it remains on your record for 13 months. I cannot post the link, but I found this info on the CIFAS website. You can also pay £10 and have National Hunter search the database which will confirm this either way.

It might be absolutely nothing to do with that, but it's just fresh in my mind after a recent personal experience.

CIFAS Categories Explained

0 - Protective Registration - Recorded at the request of the person named.
1 - False Identity Fraud - Use of a false name with an address.
2 - Victim of Impersonation - Use, by another person, of this name and/or address.
3 - Application Fraud (Facility Granted) - Use of name reasonably believed to be genuine, but with one or more material falsehoods in personal details or other relevant information -; the facility was granted.
4 - Application Fraud (Facility Refused) - Use of a name reasonably believed to be genuine, but with one or more material falsehoods in personal details or other relevant information -; the facility was refused.
5 - Conversion - Conversion (disposal or sale) of goods (to which the hirer/buyer does not have title) under a hire purchase, conditional sale, contract hire, leasing or rental agreement.
6 - First Party Fraud - Opening an account or other facility for a fraudulent purpose, or the fraudulent misuse of an account or facility.
7 - Aiding & Abetting - Aiding, abetting or assisting, or conspiring with, another or others to fraudulently procure credit, or other facilities, or hire products or services.
8 - Insurance Claims Fraud - The making of a claim(s) under one or more insurance policy (ies) with one or more material falsehoods or by presenting a false or forged document.


A protective registration or Victim markers, Victim of Impersonation and Victim of Takeover, remain in place for 13 months from the date of submission. Both will appear on credit reports. All other CIFAS markers don't, and you will only know you have one by sending a SAR to CIFAS to request if you have one. If you have one of the other category markers this remains for 6 years in which case you won't be able to obtain any credit in that whole time.

National Hunter is a totally separate company from CIFAS and you would need to send a separate SAR to them if you wanted to see what data they held about you.

I doubt the OP has a CIFAS marker because the bank have already told them they were declined due to adverse data.