Orange/ee withdrawing my free monthly tariff and replacing with paid tariff

Jon_01

I stand corrected. I'd never seen one on a business contract, but there were very few of the still live.

In that case, you would need to read the contract as business contracts aren't subject to the same rules as domestic contracts, which is what we see 99% of the time on here.
They can have all kinds of odd terms in them, but even so as, has been stated above, the minimum term has long expired so they can change anything they like as long as they give 30 days notice. And they are trying to remove as many contracts from the old Orange system as they can.

d123

nickwar wrote: »

The up front payment, was actually just a bit more expensive handset cost, which offset the low tariff.

So there was no upfront charge for the service.

PS

The terms

2.5

We reserve the right to discontinue a currently available or a ‘closed’ OVP Plan and move existing customers to the nearest equivalent currently available Service Plan. We will write to the account holder to notify such changes.

http://www.orangeproblems.co.uk/mobiles/ovp.pdf

nickwar

An equivalent plan would be fine, but all of them are chargeable

d123

nickwar wrote: »

An equivalent plan would be fine, but all of them are chargeable

It doesn't say "equivalent plan", nearest equivalent has a totally different meaning. That would be their cheapest currently offered plan.

boatman

d123 wrote: »

Where does "lifetime contract" come from? I can't remember it ever being sold as such either when I signed up for it myself or when I was selling it.

If there's ever been such a claim made by Orange I'd be interested in more details.

I said 'if', i don't know if they did or not, but its possible, they offered broadband for life, so why not mobile?
https://www.moneysavingexpert.com/news/phones/2012/11/orange-makes-partial-u-turn-over-free-broadband-axe

The fact is, if they wanted to offer the op a free contract because the billing system is changing they could. They are, by all accounts trying to wriggle out of a deal they were paid for, be it some years ago.

There was a marketing line from one provider some years ago, "No line rental ever", can't remember who it was with.

mobilejunkie

Not by all accounts. Just by the OP's and yours. Since the OP (and definitely you) don't even know what they agreed to because they didn't read the T&C it's all rather irrelevant.

d123

boatman wrote: »

They are, by all accounts trying to wriggle out of a deal they were paid for, be it some years ago.

See, you're doing it again. Exactly what deal was paid for that they are trying to wriggle out of?

I have an OVP Virgin sim, at no stage did Orange ever promise it was a lifetime thing and the OP has already admitted they didn't actually pay a lump sum for any extended validity period.

All Orange/EE have to do is give 30 days notice, just like Three did a year or so ago with the One Plan...

boatman

d123 wrote: »

All Orange/EE have to do is give 30 days notice, just like Three did a year or so ago with the One Plan...

Ok, so all National Trust have to do to get rid of all their lifetime members is to give them 30 days notice?

boatman

mobilejunkie wrote: »

Not by all accounts. Just by the OP's and yours. Since the OP (and definitely you) don't even know what they agreed to because they didn't read the T&C it's all rather irrelevant.

No one knows, including you, so why comment?
Its not 'my account', its the op's.

If the op feels it's a lifetime tariff, then I don't think he should just accept that it is being shutdown. Time and again it's being shown that particularly mobile companies think they can do what they like.

d123

boatman wrote: »

Ok, so all National Trust have to do to get rid of all their lifetime members is to give them 30 days notice?

That's a pretty stupid statement and analogy. Since when did National Trust sell products using the Orange terms and conditions?

Why do you find it so difficult to understand that Orange never sold OVP Virgin as a lifetime product?

I've even linked to the T&C's above, if you would only make the effort to read them...