Do the police do anything about credit card fraud?

muhandis

Hi,

To cut a long story short, my new Barclaycard credit card and pin were stolen from my post box when I was on holiday and used for a spending spree. Barclaycard has reversed these transactions and sent me a new card which I am now using, so everything's ok on that front. I registered a crime and got a crime ref from the police. They also asked me for any additional info which might help identify suspect/s.

This is what I sent them -



This is my first interaction with the police so would be grateful if someone with more experience could enlighten me -

1. Do they do anything for [STRIKE]"victimless"[/STRIKE] crimes like these?

2. If I chase them up after a few weeks, will they give me an update on what they have done (or not)?

Thanks,

K

PeacefulWaters

1) Rarely

2) See the answer to (1)

3) You're not the victim - it's time for you to let go

muhandis

That's what I feared.

I'm sorry but I completely disagree about me not being the victim. 20 days worth of my post was stolen by the thief and I'm worried as to what other personal information they have, whether they will try to steal again and what will happen when I go on a holiday next.

PeacefulWaters wrote: »

1) Rarely

2) See the answer to (1)

3) You're not the victim - it's time for you to let go

jonesMUFCforever

muhandis wrote: »

That's what I feared.

I'm sorry but I completely disagree about me not being the victim. 20 days worth of my post was stolen by the thief and I'm worried as to what other personal information they have, whether they will try to steal again and what will happen when I go on a holiday next.

The post office or Royal Mail have a system whereby they hold your mail for holidays for a fee.

DCFC79

muhandis wrote: »

That's what I feared.

I'm sorry but I completely disagree about me not being the victim. 20 days worth of my post was stolen by the thief and I'm worried as to what other personal information they have, whether they will try to steal again and what will happen when I go on a holiday next.

You say stolen from your post box so is it 1 that's bolted/screwed to your wall, they got a lucky break then didn't they with your post box.

muhandis

Yes they did

DCFC79 wrote: »

You say stolen from your post box so is it 1 that's bolted/screwed to your wall, they got a lucky break then didn't they with your post box.

Coveredinbees!!!!

Why would you apply for a new credit card when you know you will be away on holiday?

Beenie

I had my card details lifted when someone took a peek in my unattended bag. With that info, they spent a lot of money on a Sainsbury home delivery. Ha ha thought I, we have their address, but Sainsbury would not cooperate with me due to Data Protection (that old chestnut) and the police weren't interested as it was a house in multiple occupation so not possible to pinpoint the thief. The bank refunded my money but the system is so lax that there isn't much to discourage the thiefs and antisocial types amongst us.

muhandis

Obviously, I didn't time it to coincide with my holiday plus I've gone on many many holidays without anyone nicking my post so it didn't cross my mind. Barclaycard took much longer than expected unfortunately.

Coveredinbees!!!! wrote: »

Why would you apply for a new credit card when you know you will be away on holiday?

muhandis

This takes the cake. What on earth will they investigate then?

It was the same with the Apple store, unfortunately she couldn't give me any information beyond confirming that the said transaction happened in person at her store.

I'm considering myself lucky that I didn't ever have to deal with the police before this. Had no idea they were so lax about catching criminals. It's probably to do with lack of resources or something beyond their control, but still sad.

I'm going to do my best to try get the police to at least get the IMEIs and block the phones (2 iphone Xs it looks like) that the thief bought with my card.

Beenie wrote: »

I had my card details lifted when someone took a peek in my unattended bag. With that info, they spent a lot of money on a Sainsbury home delivery. Ha ha thought I, we have their address, but Sainsbury would not cooperate with me due to Data Protection (that old chestnut) and the police weren't interested as it was a house in multiple occupation so not possible to pinpoint the thief. The bank refunded my money but the system is so lax that there isn't much to discourage the thiefs and antisocial types amongst us.

Ben8282

How do you imagine the police are going to find out who removed the post from your post box?
How do you believe the post was removed?
Also the victim here is Barclaycard. Not you. You have suffered no financial loss only minor inconvenience. Barclaycard have suffered actual financial loss.
Did you have post go missing from your post box before you went on holiday? Have you had things go missing since? Sounds to me as if somebody knew you were going away on holiday and knew a Barclaycard was due to arrive ....