Outdated Information in the CEC 25 April 2018 at 12:16PM in Site feedback 2 replies 922 views

Smodlet

The receipt of the weekly email is my prompt to check the CEC to ensure I am not missing out on any better tariffs than my current ones. I found another nPower one, Online Energy Fix May 2019 which I quite like the look of so checked on the supplier's website only to be told by a chat person it is no longer available. They are up to the July version of this tariff now.

How often is the CEC updated? I wonder how many other obsolete tariffs might yet be lurking therein.

Thanks for reading.

Former_MSE_Andrea

Hi Smodlet

Thanks for posting. Cheap Energy Club was updated this morning.

FullForce

It would seem rather unfortunate that the nPower 'chat person' did not explain to the OP that the Online Energy Fix May 2019 tariff had been withdrawn by them only hours earlier; there was no June version.
It appears it was available since 13th April 2018, so not sure why the OP missed it last week (18th April 2018)

Well done to MSE for updating the Cheap Energy Club within a matter of only a few hours :T