I have had a quick look through that document and hand on heart can say that in reality, and in my experience of three face to face assessments for PIP over the past 5 years, what they are supposed to do has never happened in any of my assessments.
The boxes ticked on the claim form have been ignored & disregarded completely, I was never encouraged or asked to enter into a dialogue with the assessor during the assessment, the questions asked were loaded in that only a yes/no answer was required from me, a physical examination said to have taken place never happened. And if what was said to have happened and what was reported that I said had actually happened it would have taken a lot longer than the 20mins or so that the assessment took.
The trouble is proving that the assessor has lied and also proving that I wasn't given the opportunity to explain my difficulties in any detail.
in contrast to the previous poster's invariably horrific experience in every aspect of the system, my PIP face to face assessment was a dialogue with a professional trained to draw out the salient points, she allowed me to explain and showed me what she was typing into the report for questions that had needed clarifying
"I think newcomers to this forum need to bear in mind that this is a public site on which anyone can post. You can't assume information is trustworthy, indeed some posters are known to disrupt, post disinformation, and tell tall stories.
I would caution newcomers to be wary of any advice supplied that doesn't contain a link to an authoritative site. Such sites include adviceguide, entitled to, turn2us, revenuebenefits.
Accredited benefit advice is available from local advice agencies such as Citizens Advice.
Please don't take horror stories about benefit assessments, appeals etc at face value. There are posters on here who whose aim seems to be to alarm, frighten, and generally dissuade OP's from pursuing sensible actions to claim / regain the right benefits.
Harmful and misleading posters are easily identified by the reaction to their posts
Thank you all, it's okay, I'm aware there are good and bad experiences and I've been doing this for my son all his life (sixteen years so far!). I've already been through appeals and mandatory considerations for him over the years, we're currently gearing up to appeal his EHCP, I have multiple problems with NHS doctors who don't appear to be able to speak to each other to formulate a plan (my son has complex needs so is seen at different hospitals for different things) and don't even get me started on social services The PIP shouldn't be a problem really; even at the lowest number of points by my reckoning he should get 28 for care so we should be okay; I just didn't want to spend a lot of time explaining aspects of his care that aren't really relevant. If he is turned down or given a lower rate we'll appeal; I'm used to doing it and it is tiring but sometimes it's just what you have to do.
The advice and support has been very helpful and I'm very grateful; the form is filled in, I just need to photocopy all the reports to send with it, copy the form for my own records and then get it all sent off You've all been a big help, thank you
I would take what it states in post #12 with a huge pinch of salt!
I've always explained everything in detail at all my assessments i had and there's never been a problem. My daughter has complex needs and needs a lot of support every day. She has a Support Worker and a EHCP. I first claimed PIP for her last year and during her assessment i explained everything in so much detail it lasted over an hour.
She was marked down on 2 things which did contradict what the report actually said but as her score was 16 for daily living and 12 for mobility, naturally i didn't question it. Good luck with your sons claim.
I would take what it states in post #12 with a huge pinch of salt!
I've always explained everything in detail at all my assessments i had and there's never been a problem. My daughter has complex needs and needs a lot of support every day. She has a Support Worker and a EHCP. I first claimed PIP for her last year and during her assessment i explained everything in so much detail it lasted over an hour.
She was marked down on 2 things which did contradict what the report actually said but as her score was 16 for daily living and 12 for mobility, naturally i didn't question it. Good luck with your sons claim.
Might I suggest that not everybody has the same good fortune as you have had with how their PIP face to face assessments are carried out.
Please have a read of this very recent submission to the government on this subject. There really are some horror stories.
I applaud everything that is being suggested, but unfortunately it is a matter of course that the DWP will refuse to implement them as they have with suggestions from previous reviews.
Might I suggest that not everybody has the same good fortune as you have had with how their PIP face to face assessments are carried out.
Please have a read of this very recent submission to the government on this subject. There really are some horror stories.
I applaud everything that is being suggested, but unfortunately it is a matter of course that the DWP will refuse to implement them as they have with suggestions from previous reviews.
Should all of these suggestions actually become the norm with the DWP agreeing to them, then, we may see fairness entering the PIP system,.
I think everyone is aware that there are good and bad situations. We've had numerous incidents across every agency - health, education, social care and benefits - where staff have been dreadful, lies told, assessments not carried out properly or full of inaccurate information, and so on. We've equally had good experiences, particularly at appeals where I have usually felt that the judges have been fair and honest and given me a chance to speak on my son's behalf.
I think what people are getting at is that each experience will be different and, as no-one can predict or control what sort of person they will encounter or experience they will have, it's best to work along the guidelines or legislation if possible so that at least you know what ought to happen, which in turn (in my experience) makes it easier to appeal, because you can go through the specific incidents and show where they don't comply with the relevant bits of legislation.
It is a lot of work and I've had enough bad experiences to know how soul destroying it can be, but I think the point people are trying to make is that giving out bad experience stories (when that isn't what has been asked for) might put an inexperienced person off applying at all. Personally I understand why people don't bother sometimes but for us (and many like us) we've no other source of income at present so it's important for me to try to get what my son is entitled to without spending hours writing up information that won't be taken into consideration anyway
Might I suggest that not everybody has the same good fortune as you have had with how their PIP face to face assessments are carried out.
Please have a read of this very recent submission to the government on this subject. There really are some horror stories.
I applaud everything that is being suggested, but unfortunately it is a matter of course that the DWP will refuse to implement them as they have with suggestions from previous reviews.
Should all of these suggestions actually become the norm with the DWP agreeing to them, then, we may see fairness entering the PIP system,.
I don't need advice from you thank you. We all know by now how your stories and contradictions drag on to be a never ending story.
I will also remind you that what ever people read on the internet will mostly be bad stories. If someone has an award they're happy with then we don't hear their story because they have no questions to ask.....
I don't need advice from you thank you. We all know by now how your stories and contradictions drag on to be a never ending story.
I will also remind you that what ever people read on the internet will mostly be bad stories. If someone has an award they're happy with then we don't hear their story because they have no questions to ask.....
But there must be something very wrong with the ESA/PIP system for the committee to make these suggestions. You only need to look at the number of people that have given their own evidence.
You were lucky, many others weren't
670,000 PIP claimants 22% of all claimants;have submitted an MR request since 2013, with 187,000 of those going on to appeal.
That works out that there have been 134,000 applicants that had to ask for a MR every year for the past 5 years that's 22% of all claimants in each year.
Put it another way - the DWP managed to get the wrong decision in 22%
But there must be something very wrong with the ESA/PIP system for the committee to make these suggestions. You only need to look at the number of people that have given their own evidence.
You were lucky, many others weren't
670,000 PIP claimants 22% of all claimants;have submitted an MR request since 2013, with 187,000 of those going on to appeal.
That works out that there have been 134,000 applicants that had to ask for a MR every year for the past 5 years that's 22% of all claimants in each year.
Put it another way - the DWP managed to get the wrong decision in 22%
Or maybe a proportion of the claimants are not entitled to receive PIP?
I've no doubt that some decisions have been incorrect, but there are so many people who want to claim because they have a condition, but don't actually qualify.
Some recent examples that I have read about are Type 1 diabetics turning 16. As a child on DLA, they have qualified, but as an adult (assuming no complications and no learning disability), most diabetics would reasonably be expected to manage their condition. Yet so many think that despite not fitting the descriptors, they should receive PIP, often at enhanced rates.
Many years ago, I knew a lady who had a damaged little finger. It was immobile. She received DLA as a result, even though she was able to do everything for herself, and it did not impact on her life in any way. I knew her quite well, but knew virtually nothing about the benefits system back then. She will now be in her 70s, so a switch to PIP is unlikely. If she was younger, she would lose any entitlement as this was her only medical problem. She was actually quite proud of the fact that she could receive money each week for an immobiler finger, and freely admitted that it didn't stop her from doing anything.
When quoting statistics, it would perhaps be more helpful to include the figures for those who have not been awarded PIP, despite applying, because they do not fit the criteria.
Replies
I have had a quick look through that document and hand on heart can say that in reality, and in my experience of three face to face assessments for PIP over the past 5 years, what they are supposed to do has never happened in any of my assessments.
The boxes ticked on the claim form have been ignored & disregarded completely, I was never encouraged or asked to enter into a dialogue with the assessor during the assessment, the questions asked were loaded in that only a yes/no answer was required from me, a physical examination said to have taken place never happened. And if what was said to have happened and what was reported that I said had actually happened it would have taken a lot longer than the 20mins or so that the assessment took.
The trouble is proving that the assessor has lied and also proving that I wasn't given the opportunity to explain my difficulties in any detail.
in contrast to the previous poster's invariably horrific experience in every aspect of the system, my PIP face to face assessment was a dialogue with a professional trained to draw out the salient points, she allowed me to explain and showed me what she was typing into the report for questions that had needed clarifying
I would caution newcomers to be wary of any advice supplied that doesn't contain a link to an authoritative site. Such sites include adviceguide, entitled to, turn2us, revenuebenefits.
Accredited benefit advice is available from local advice agencies such as Citizens Advice.
Please don't take horror stories about benefit assessments, appeals etc at face value. There are posters on here who whose aim seems to be to alarm, frighten, and generally dissuade OP's from pursuing sensible actions to claim / regain the right benefits.
Harmful and misleading posters are easily identified by the reaction to their posts
The advice and support has been very helpful and I'm very grateful; the form is filled in, I just need to photocopy all the reports to send with it, copy the form for my own records and then get it all sent off
I've always explained everything in detail at all my assessments i had and there's never been a problem. My daughter has complex needs and needs a lot of support every day. She has a Support Worker and a EHCP. I first claimed PIP for her last year and during her assessment i explained everything in so much detail it lasted over an hour.
She was marked down on 2 things which did contradict what the report actually said but as her score was 16 for daily living and 12 for mobility, naturally i didn't question it. Good luck with your sons claim.
Might I suggest that not everybody has the same good fortune as you have had with how their PIP face to face assessments are carried out.
Please have a read of this very recent submission to the government on this subject. There really are some horror stories.
I applaud everything that is being suggested, but unfortunately it is a matter of course that the DWP will refuse to implement them as they have with suggestions from previous reviews.
https://publications.parliament.uk/pa/cm201719/cmselect/cmworpen/829/82902.htm
Should all of these suggestions actually become the norm with the DWP agreeing to them, then, we may see fairness entering the PIP system,.
I think everyone is aware that there are good and bad situations. We've had numerous incidents across every agency - health, education, social care and benefits - where staff have been dreadful, lies told, assessments not carried out properly or full of inaccurate information, and so on. We've equally had good experiences, particularly at appeals where I have usually felt that the judges have been fair and honest and given me a chance to speak on my son's behalf.
I think what people are getting at is that each experience will be different and, as no-one can predict or control what sort of person they will encounter or experience they will have, it's best to work along the guidelines or legislation if possible so that at least you know what ought to happen, which in turn (in my experience) makes it easier to appeal, because you can go through the specific incidents and show where they don't comply with the relevant bits of legislation.
It is a lot of work and I've had enough bad experiences to know how soul destroying it can be, but I think the point people are trying to make is that giving out bad experience stories (when that isn't what has been asked for) might put an inexperienced person off applying at all. Personally I understand why people don't bother sometimes but for us (and many like us) we've no other source of income at present so it's important for me to try to get what my son is entitled to without spending hours writing up information that won't be taken into consideration anyway
I will also remind you that what ever people read on the internet will mostly be bad stories. If someone has an award they're happy with then we don't hear their story because they have no questions to ask.....
But there must be something very wrong with the ESA/PIP system for the committee to make these suggestions. You only need to look at the number of people that have given their own evidence.
You were lucky, many others weren't
670,000 PIP claimants 22% of all claimants;have submitted an MR request since 2013, with 187,000 of those going on to appeal.
That works out that there have been 134,000 applicants that had to ask for a MR every year for the past 5 years that's 22% of all claimants in each year.
Put it another way - the DWP managed to get the wrong decision in 22%
Or maybe a proportion of the claimants are not entitled to receive PIP?
I've no doubt that some decisions have been incorrect, but there are so many people who want to claim because they have a condition, but don't actually qualify.
Some recent examples that I have read about are Type 1 diabetics turning 16. As a child on DLA, they have qualified, but as an adult (assuming no complications and no learning disability), most diabetics would reasonably be expected to manage their condition. Yet so many think that despite not fitting the descriptors, they should receive PIP, often at enhanced rates.
Many years ago, I knew a lady who had a damaged little finger. It was immobile. She received DLA as a result, even though she was able to do everything for herself, and it did not impact on her life in any way. I knew her quite well, but knew virtually nothing about the benefits system back then. She will now be in her 70s, so a switch to PIP is unlikely. If she was younger, she would lose any entitlement as this was her only medical problem. She was actually quite proud of the fact that she could receive money each week for an immobiler finger, and freely admitted that it didn't stop her from doing anything.
When quoting statistics, it would perhaps be more helpful to include the figures for those who have not been awarded PIP, despite applying, because they do not fit the criteria.