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Unauthorised Credit Card use
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Kexster
Posts: 7 Forumite
in Credit cards
Dear Sirs
In feb of this year I booked a nice little 2 night stay away for me and my partner in Cornhill-On-Tweed, I arranged this through Expedia for the 2nd and 3rd March at a Cost of £189, which I paid on my Credit card. I contacted the Hotel on 28th Feb and found that they were snowed in and they advised us not to travel, contact Expedia And arrange a different date to stay. I duly informed Expedia and was informed after they had contacted the hotel that no charges would be made, or os I thought until I checked my Credit card and they had again charged me £189. I complained and was given it back, but how can they use my card wityhout my authorisation?
In feb of this year I booked a nice little 2 night stay away for me and my partner in Cornhill-On-Tweed, I arranged this through Expedia for the 2nd and 3rd March at a Cost of £189, which I paid on my Credit card. I contacted the Hotel on 28th Feb and found that they were snowed in and they advised us not to travel, contact Expedia And arrange a different date to stay. I duly informed Expedia and was informed after they had contacted the hotel that no charges would be made, or os I thought until I checked my Credit card and they had again charged me £189. I complained and was given it back, but how can they use my card wityhout my authorisation?
0
Comments
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Via administrative error.0
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Can somebody get back to me on this please?0
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See post 2.0
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What does that mean?0
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It means they processed the payment in error.0
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So they are within their right to use the card without my authorisation? But I always thought that once a card was used it was encrypted, with only the last 4 numbers of the long number being visable - Please educate me in this, as I am totally unsure. If the card is encrypted as I believe it should be, then how can they use my Security Number?0
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They had your details, processed the payment, refunded it and accidentally processed it again.
They've now refunded it to you again, so all is well.0 -
So I could not complain to a higher authority about them using my Card to take payment without authorisation?
PS - Really appreciate the help here0 -
You can send them a complaint if you want, but I'm not sure what you're seeking to gain.0
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So I could not complain to a higher authority about them using my Card again without Permission?
Am I wrong about encryption of the card once used?0
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