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Alliance Trust ISA Transfers
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rathernot
Posts: 339 Forumite
Their website says they can only do "cash" transfers into an S&S ISA at the moment.
Does anyone know why this is the case or when it may change? No, I haven't asked them yet before anyone says it
Does anyone know why this is the case or when it may change? No, I haven't asked them yet before anyone says it

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Aren't all S&S ISA transfers in done as cash?0
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no - you can do 'in specie'I’m a Senior Forum Ambassador and I support the Forum Team on the Pensions, Annuities & Retirement Planning, Loans
& Credit Cards boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.0 -
Their website says they can only do "cash" transfers into an S&S ISA at the moment.
Does anyone know why this is the case or when it may change? No, I haven't asked them yet before anyone says it
Can you link to where it says that on their web site?
I am unable to find it.
Edit: I have now found it.
https://atonline.alliancetrust.co.uk/atonline/register/ApplicationStep1.action
I think it is self explanatory
"We are currently in the process of introducing new technology to support transfers and to make the process faster and easier for our customers. To aid this transition, we are only accepting cash transfers at this time."0 -
Does anyone know why this is the case or when it may change?
Because they are overwhelmed at the moment and haven't got enough staff to cope. Alliance Trust's service has been shocking for months.
The stuff about technology is a cover - you can introduce new technology while still using the old processes until it's in place. They are still accepting in-specie transfers for people who already have accounts, and there is no technological reason why they couldn't do the same for people who want to open new ones - they just haven't got the staff.
When will this change - either when they hire enough staff to provide normal levels of service, or enough customers leave the platform in disgust that the staff can cope.0 -
Are you sure that you wish to contemplate an in specie transfer?
I don't think I could face it again....
https://forums.moneysavingexpert.com/discussion/57824680 -
I have just completed an in specie S&S ISA from Fidelity to iWeb and it was done with no problems over a4/5 week period. I must say Fidelity did not put up any barriers so I didn't need to contact them or iWeb but just watched the transfer outs online as and when they occurred.0
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Are you sure that you wish to contemplate an in specie transfer?
I don't think I could face it again....
https://forums.moneysavingexpert.com/discussion/5782468
Is that, perhaps, more an issue to do with Interactive Investor, rather that in specie transfers per se?0 -
perhaps, more an issue to do with Interactive Investor,
There are problems with II but I fear that there are also problems as far as I can make out between the custodians/fund managers...
Really it has been nothing but delay, error and frustration and my transfer is still not complete (wrong number of units on one fund/dividend problems/ date discrepancies....)
It is time that the FCA forced the institutions to complete a transfer efficiently and within a set time period- it is obvious that it can be done within days rather than months - it is a case of requiring the institutions to act professionally and in the interests of the investor.0 -
I started the process of transferring my SIPP to ATS last October and have been billed since November.
Last week I finally got most of my SIPP in place but there are still 3 funds lost in the ether somewhere with no suggestion of when this may be resolved.
My email request for the refund of the fees from last November didn’t receive a reply.0 -
I have just completed an in specie S&S ISA from Fidelity to iWeb and it was done with no problems over a4/5 week period. I must say Fidelity did not put up any barriers so I didn't need to contact them or iWeb but just watched the transfer outs online as and when they occurred.
Same here. Fidelity to iWeb was an effortless move on my partRemember the saying: if it looks too good to be true it almost certainly is.0
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