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The alleged Ringleader.........
True but the agent controls the booking so are unlikely to agree to changes unless they are requested by the agent. The OP has discovered one of the disadvantages of booking your flight from a 3rd party.
I'm well aware that there are disadvantages in booking from a 3rd party. Trouble is (a) flights are often more expensive if booked direct and (b) here I'm looking at legs with different airlines. I might be wrong but I think that if I have booked them together (which I can only do through an agent) and the first flight is delayed, the second airline will have to put me on another flight. If I book them separately and the first flight is delayed then I'm stuffed.