ImperialCars Supermarket took my deposit money

Florin72

I want to hear from people who know this stuff. Are you an expert in this field? How many cases of this nature did you came across while commenting on MSE forum?
Looks to me you only want to make conversation because the first comment on the topic was merely an irony.

agrinnall

No more - whoops, I said it :shhh:

Florin72

agrinnall wrote: »

I don't need to add anything more than other posters have written, who all seem to have grasped my meaning very easily.

Your choice.

mije1983

As I asked earlier, what does the paperwork say that they gave you when you handed over the £200?

Florin72

mije1983 wrote: »

As I asked earlier, what does the paperwork say that they gave you when you handed over the £200?

It does say the amount financed but it doesn't say the agreed monthly installments.

Fosterdog

You seem to be confused about what the £200 deposit was for. It wasn't a finance deposit, it was a deposit for them to agree to take the car off sale and keep it for you until Sunday when the finance paperwork would be sorted. They did take the car off sale and kept it for you until the Sunday so they have completed the service that you paid the £200 for.

No finance is guaranteed to be accepted until the finance provider agrees to it, it sounds like when the submitted the application for you Santandare for whatever reason didn't want to lend to you on the original terms asked for but offered an alternative. After you rejected the alternative the salesman has contacted them and they have agreed to reconsider and offer you the original deal.

So either take the original deal and be grateful that they have held onto the car for you for longer than agreed at no additional cost or walk away and accept that they completed the service of holding the car for you until the Sunday for £200.

Nobody forced you to pay it, but if you hadn't they didn't have to keep it for you and could have sold it to the next person to walk in off the street and you would have been left at square one looking for a car you liked.

DoaM

:wall:

What EXACTLY does it say? Does it say something along the lines of "subject to acceptance"?

Florin72

I only leave a deposit if I want to buy a car. I wanted to buy the car (under the agreed finance plan on Friday) so I paid them the deposit. Now, on Sunday, they offers me another deal which brings the monthly payments up. This is not what we agreed. The manager said he had approval for the finance plan on the phone on Friday.
Fosterdog, I can see your point but nobody starts to prepare the car for sale and does the papers without a deposit from the client. So you need to pay the deposit in terms to secure the car (which I did).
I think their intention was to make me pay more as when I said I'm not happy with the new deal they did not offered to call Santander to let them know my position. They salesperson only said will have a chat with his boss (not Santander) when I walked away.
30 seconds after I drove off from their dealership he call me on the phone and say Santander wanted to give me the initial deal? Does anyone really believes the bank is on hold for this kind of calls and you go through someone in less than 1 minute?

bris

DoaM wrote: »

:wall:

What EXACTLY does it say? Does it say something along the lines of "subject to acceptance"?

It's a good point but irrelevant now as the OP states the original deal is back on the table.


Op you are now breaking the contract, £200 is the cost of that broken contract. It could be worse but I won't get into that on this thread.

Fosterdog

Florin72 wrote: »

I only leave a deposit if I want to buy a car. I wanted to buy the car (under the agreed finance plan on Friday) so I paid them the deposit. Now, on Sunday, they offers me another deal which brings the monthly payments up. This is not what we agreed. The manager said he had approval for the finance plan on the phone on Friday.
Fosterdog, I can see your point but nobody starts to prepare the car for sale and does the papers without a deposit from the client. So you need to pay the deposit in terms to secure the car (which I did).
I think their intention was to make me pay more as when I said I'm not happy with the new deal they did not offered to call Santander to let them know my position. They salesperson only said will have a chat with his boss 9not Santander) when I walked away.
30 seconds after I drove off from their dealership he call me on the phone and say Santander wanted to give me the initial deal? Do anyone really believes the bank is on hold for this kind of calls and you go through someone in less than 1 minute?

Of course you can do it without a deposit, by completing the entire transaction in one day. You may not be able to collect the car for a few days if they have to do anything to it (new MOT, service, valet etc.) but by then you will already own the car. Maybe the fact you wanted finance would slow it down, but again it's your choice to take finance, if you were a cash buyer (even if you arranged a personal loan to release the cash) then you would have finalised the sale on the Friday so there would be no holding deposit to pay.

What if you had completely failed the credit check? Do you still think you should get the deposit back when they may have missed out on another buyer and will have to readvertise it, why should they lose out because of your financial status? That is why these places take holding deposits so if the buyer flakes on them, they are not left out of pocket.