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Ignorant Estate Agent - letter required?

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Comments

  • eddddy
    eddddy Posts: 18,172 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Margot123 wrote: »
    I have posted a complaints letter today based on the template provided by the TPOS website.
    It's been sent 1st Class Recorded, so they can't say they haven't had it.

    I've listed all my complaints, and there were quite a few. I'll have to wait and see what the response is.

    What resolution are you looking for? An apology?

    (If so, and you get an apology, will you think it is sincere? Will it make you feel better?)
  • Margot123
    Margot123 Posts: 1,116 Forumite
    eddddy wrote: »
    What resolution are you looking for? An apology?

    (If so, and you get an apology, will you think it is sincere? Will it make you feel better?)

    I've suggested a reduction in their fee, presuming a sale ever goes through with them.
    They will be earning over £2.5k before VAT.
This discussion has been closed.
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