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Ignorant Estate Agent - letter required?

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Margot123
Margot123 Posts: 1,116 Forumite
in House buying, renting & selling
My buyers asked for a further reduction prior to exchange.

I emailed the estate agent saying 'no'; I even put it in capitals, bold and underlined!
The EA has chosen to ignore this (although has responded attaching the email) saying 'I think we need to renegotiate'.

The buyer's solicitor is now under the impression that I am willing to renegotiate.

Do I need to put this NO in a good old-fashioned letter, sent by Recorded Delivery?
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  • davidmcn
    davidmcn Posts: 23,596 Forumite
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    I would tell them via the solicitors.
  • Margot123
    Margot123 Posts: 1,116 Forumite
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    davidmcn wrote: »
    I would tell them via the solicitors.

    I already have done but they have chosen to ignore them as well.
  • theartfullodger
    theartfullodger Posts: 14,662 Forumite
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    Say you didn't realise the price was now flexible and, that being the case, it's gone up £10k (or whatever). The salesman (that's all they are, as is Tr*mp...) just want's his commission.
  • davidmcn
    davidmcn Posts: 23,596 Forumite
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    Margot123 wrote: »
    I already have done but they have chosen to ignore them as well.
    The buyers are ignoring what their solicitors are telling them?
  • Surrey_EA
    Surrey_EA Posts: 2,042 Forumite
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    Your estate agent sounds useless, and your buyers sound like chancers.

    I think it's time to bin the current EA off, and appoint someone else. From your posts it seems increasingly unlikely that the current sale will happen.
  • JennyP
    JennyP Posts: 1,067 Forumite
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    Is there a reason?
    Or are they just trying it on? I've heard that it's a very common trick.
  • Rambosmum
    Rambosmum Posts: 2,445 Forumite
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    It sounds like they haven't ignored it, but are advising you to reconsider. Just keep saying no. They'll keep asking, your solicitor and estate agent will keep telling you they've asked. Eventualy one of you will fold - either you will agree to renegotiate or they will stop asking and just buy it or pull out.
  • Margot123
    Margot123 Posts: 1,116 Forumite
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    This has been ongoing for 6 months, it's a probate property so I don't even live there.

    I'm sure the buyers haven't grasped the fact that I'm in the best of positions.
    There again, I don't know what carp the EA has been telling them.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
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    Margot123 wrote: »
    My buyers asked for a further reduction prior to exchange.

    I emailed the estate agent saying 'no'; I even put it in capitals, bold and underlined!
    The EA has chosen to ignore this (although has responded attaching the email) saying 'I think we need to renegotiate'.

    The buyer's solicitor is now under the impression that I am willing to renegotiate.

    Do I need to put this NO in a good old-fashioned letter, sent by Recorded Delivery?

    Why haven't you picked the phone to the EA and discussed the matter fully?
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
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    edited 13 February 2018 at 11:00AM
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    Margot123 wrote: »
    I'm sure the buyers haven't grasped the fact that I'm in the best of positions.

    What's the issue? If you've had probate granted then you are in a procedable position.

    Remarket the property. This is the time to do it.
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