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Ignorant Estate Agent - letter required?

Margot123
Margot123 Posts: 1,116 Forumite
in House buying, renting & selling
My buyers asked for a further reduction prior to exchange.

I emailed the estate agent saying 'no'; I even put it in capitals, bold and underlined!
The EA has chosen to ignore this (although has responded attaching the email) saying 'I think we need to renegotiate'.

The buyer's solicitor is now under the impression that I am willing to renegotiate.

Do I need to put this NO in a good old-fashioned letter, sent by Recorded Delivery?
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Comments

  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I would tell them via the solicitors.
  • Margot123
    Margot123 Posts: 1,116 Forumite
    davidmcn wrote: »
    I would tell them via the solicitors.

    I already have done but they have chosen to ignore them as well.
  • theartfullodger
    theartfullodger Posts: 15,765 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Say you didn't realise the price was now flexible and, that being the case, it's gone up £10k (or whatever). The salesman (that's all they are, as is Tr*mp...) just want's his commission.
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Margot123 wrote: »
    I already have done but they have chosen to ignore them as well.
    The buyers are ignoring what their solicitors are telling them?
  • Surrey_EA
    Surrey_EA Posts: 2,048 Forumite
    Tenth Anniversary 1,000 Posts
    Your estate agent sounds useless, and your buyers sound like chancers.

    I think it's time to bin the current EA off, and appoint someone else. From your posts it seems increasingly unlikely that the current sale will happen.
  • JennyP
    JennyP Posts: 1,067 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Is there a reason?
    Or are they just trying it on? I've heard that it's a very common trick.
  • Rambosmum
    Rambosmum Posts: 2,447 Forumite
    Part of the Furniture 1,000 Posts
    It sounds like they haven't ignored it, but are advising you to reconsider. Just keep saying no. They'll keep asking, your solicitor and estate agent will keep telling you they've asked. Eventualy one of you will fold - either you will agree to renegotiate or they will stop asking and just buy it or pull out.
  • Margot123
    Margot123 Posts: 1,116 Forumite
    This has been ongoing for 6 months, it's a probate property so I don't even live there.

    I'm sure the buyers haven't grasped the fact that I'm in the best of positions.
    There again, I don't know what carp the EA has been telling them.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Margot123 wrote: »
    My buyers asked for a further reduction prior to exchange.

    I emailed the estate agent saying 'no'; I even put it in capitals, bold and underlined!
    The EA has chosen to ignore this (although has responded attaching the email) saying 'I think we need to renegotiate'.

    The buyer's solicitor is now under the impression that I am willing to renegotiate.

    Do I need to put this NO in a good old-fashioned letter, sent by Recorded Delivery?

    Why haven't you picked the phone to the EA and discussed the matter fully?
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 13 February 2018 at 11:00AM
    Margot123 wrote: »
    I'm sure the buyers haven't grasped the fact that I'm in the best of positions.

    What's the issue? If you've had probate granted then you are in a procedable position.

    Remarket the property. This is the time to do it.
This discussion has been closed.
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