directunlocks.co.uk

kjnda

I bought an icloud ilock, it failed because they claimed the phone I had was a difficult case because it was reported as lost, they didn't reimburse me and never mentioned that some cases may not work. I have accepted that reality, but then they marketed a premium service that unlocks all icloud unlocked phone whatever the circumstance is, including phones marked as lost. I bought that "premium" service in January 2019. YES: 2019. So I have paid this company 100GBP in total. They promised for the phone to be unlocked in a maximum time of 90 days. It has been a year and a half now, and the phone is still locked, the phone has lost all value it had, they answer one over 5 emails I send, and they do not accept to reimburse me what I have paid for a service they have failed to provide as promised.

Totally unacceptable.

AVOID!

NormCloud

Do this lot ever respond? Very Poor!

Do this lot ever respond within a reasonable time. I started - and paid the full cost in 3 instalments ofthe unlock process. They - Tim,Luke & Thomas - have been unable to complete the order, and have not responded to my latest request made 10 days ago to sort it or refund.all monies now. Since their office premises appear to be in Kidderminster Road -not that far away - I will now go and pound on their door to demand action. A useless company - DO NOT USE!

grayme-m

kjnda said:

I bought an icloud ilock, it failed because they claimed the phone I had was a difficult case because it was reported as lost, they didn't reimburse me and never mentioned that some cases may not work. I have accepted that reality, but then they marketed a premium service that unlocks all icloud unlocked phone whatever the circumstance is, including phones marked as lost. I bought that "premium" service in January 2019. YES: 2019. So I have paid this company 100GBP in total. They promised for the phone to be unlocked in a maximum time of 90 days. It has been a year and a half now, and the phone is still locked, the phone has lost all value it had, they answer one over 5 emails I send, and they do not accept to reimburse me what I have paid for a service they have failed to provide as promised.

Totally unacceptable.

AVOID!

Your phone sounds like it's BLOCKED.

Unblocking a phone is illegal.

Unless there is more to the story, your service provider can assist.