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ESE Solar Panel Free Health Check

edited 30 November -1 at 1:00AM in Green & Ethical MoneySaving
75 replies 34.8K views
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  • Merlin139Merlin139 Forumite
    5.6K posts
    It looks as if Google Earth could be the source. We are ex-directory and off the public electoral roll. The letter we received was addressed to 'The home-owner'. Google Earth satellite view clearly shows our panels but they are hidden on street view.

    Dave F

    I got my letter a few weeks ago. When I looked into this company about 6 months ago it was pointed out that the details of who FIT is paid to is in the public domain as to the address of properties that it is being paid to but no details of whom gets it.

    I have not been able to find that list but may be looking in the wrong place.

    Take a look at this thread as the company now posts on MSE.

    https://forums.moneysavingexpert.com/showthread.php?t=5746599&page=2
    3.975 kWp PV SolarEdge System South Facing 10% Shading Installed 21 May 2014 Located in Mid East Yorkshire.
  • silverwhistlesilverwhistle Forumite
    3.1K posts
    Seventh Anniversary 1,000 Posts
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    It looks as if Google Earth could be the source. We are ex-directory and off the public electoral roll. The letter we received was addressed to 'The home-owner'. Google Earth satellite view clearly shows our panels but they are hidden on street view.


    Well, that would go straight in my recycling bin along with the letters I get regularly as I don't have a TV!


    I'm more inclined to believe merlin's theory rather than some poor minimum wage sap or intern scrolling through Google Earth. As the FIT is (indirectly) public money it's reasonable for it to be in the public domain.
  • Yes we recd that letter in August and ignored..then another this morning..just checked our guarantee and a phone call to them...ESE CONSULTANTS are under investigation.... So anyone receiving this letter has been told to ignore..the .."To the Home owner" pretty much gives it away..thats why we first ignored...
  • This company obviously listens to its clients :p Got my letter today.... the apostrophe has been removed so now reads "ESE Consultants Ltd"
    I smelled a rat, and coming on here has convinced where the letter will go...…….yup, the bin :D
    Thanks to everyone for confirming my suspicions :T
  • Trevsmate wrote: »
    Yes we recd that letter in August and ignored..then another this morning..just checked our guarantee and a phone call to them...ESE CONSULTANTS are under investigation.... So anyone receiving this letter has been told to ignore..the .."To the Home owner" pretty much gives it away..thats why we first ignored...

    Trevsmate (SR) who told you that they where under investigation?
    You have just stated that as a fact on a public forum so please expound?
  • Is anyone still receiving ESE Solar letters? I had a letter this morning, similar to theirs, from a company calling itself BTSA, British Trading Solar Association. The similarity caused me to check their details. It appears that their director has the initials B.T. and the trading address is in Goodlass Road, L24 9HJ, which is only 100 metres from ESE Solar's address at L24 9AB. May I apologise in advance if I'm jumping to conclusions.
  • I got the same letter yesterday. Seems the company has changed its name and is sending out the same codswallop.

    I recall getting a similar letter a year or so ago, but I couldn't name the company it came from.

    I googled BTSA and nothing came up. My recycling pile is getting bigger :/

    Glad I checked here :)
    Is anyone still receiving ESE Solar letters? I had a letter this morning, similar to theirs, from a company calling itself BTSA, British Trading Solar Association. The similarity caused me to check their details. It appears that their director has the initials B.T. and the trading address is in Goodlass Road, L24 9HJ, which is only 100 metres from ESE Solar's address at L24 9AB. May I apologise in advance if I'm jumping to conclusions.
    I used to have a HUGE mortgage, but it's all gone now :T :beer:

    I'm really good at SAVING money......
  • I had a phone call from them. They are "officially appointed by the Solar Trading Association" to aid customers where the original installers have gone out of business to ensure continuity of service." Or something in that style. Doubtless they claimed to have some official capacity. They claimed they got their information from folding companies. Phishing, I thought, in all probability. "Send me a letter explaining your official role" I said. This duly arrived looking very authoritative. "We are writing to you with important information regarding your solar panels system ... you have not received your free health check and service ... your warranty may be due to expire." I have an official barcode number (78*20*) (stars represent omitted numbers - but I wonder if this is part of the heading). Whatever, an email to my installer returned "we are very healthy, thank you: ignore them." If you monitor your inverter output it gives you clear indication of its health and output. Today they phoned me back. "So my installer has gone bust have they?" Reply "Yes". Response "Goodbye".
  • KevinGKevinG Forumite
    1.7K posts
    Part of the Furniture 1,000 Posts
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    I got a letter from BTSA last week as well. They haven't even got a website!
    Baxi Ecogen 24/1.0 Micro-CHP boiler installed Oct-2010; 2kWp Solar PV - 10*200W Kioto, SMA Sunny Boy 2000HF, SSE facing, some shading in winter, 37° pitch, installed Jun-2011, inverter replaced Sep-2017.
  • I'd have hoped some regulator could take action to prevent this chancer from trying to make his mail shots sound like they come from the database of an official body by using the letterhead of the made-up "British Trading Solar Association".

    It must be quite profitable business or scam. Seems he can can make a return after paying for individual postage rates & fund an free number for replies (0800 0472985).

    Googling 'BT Solar Ltd' takes you to Company House & show a residential address in Runcorn with no solar panels in 2019. So seems MR B T is someone specialising in making money from misleading solar users, then a solar expert, who uses it himself?

    He uses the contact address of "[email protected]". So he's bought the BRSA domain name, which hints that his company has long-term plans to misrepresent themselves as a record keeper for a British Solar Association. I doubt Britain's official Solar Trade Association are too pleased about that happening.
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