Sudden noise complaint - help

Cyclemonkey1

In my experience of living in a flat the worse noise is from hallways with hard floors. Perhaps you could get a thick runner for your hall?


As others have said invest in rugs for other rooms with hard floors (apart from the kitchen and bathroom!), take off your shoes and wear socks or soft sole slippers around the flat, you can also buy little felt dots from IKEA - stick these on the bottom of any furniture in rooms with hard floors (we do this to protect our original thirties parquet floor in the living room).

downhillfast

Based on the experience of the person that moved into that flat we used to rent after us (she has had complaints about her noise) I'd be interested in finding out if anything has changed in the flat below???

The basement flat below our old flat was refurbished to a very swish standard with wooden panelling on the walls, wooden flooring throughout. All internal doors removed to create an open plan feel. A small window changed to french doors with no curtains. Shutter-style blinds everywhere else (No curtains)

... and the tenants paying a fortune to live in this 'luxury' can't understand why they can hear the noise from above - it's because there's nothing in their flat to absorb any sound - in fact it actually amplifies it! Nothing in the flat above (our old one) has changed yet the new tenant's toddler is being accused of making FAR MORE noise (on puropse - yes that's right!!!!) than our toddler used to make. Noise pollution makes people go a bit mad! :rotfl:

pinklady21

Why did the previous owner move out? Did they have ongoing issues with a neighbour? It could be that the person who has complained is indeed suffering new and unwanted noise, or could be highly noise sensitive and has a habit of complaining about it, hence the first approach being via the Management Co.
We don't know, we are not there.
You need to find out who is the source of the complaint,go and knock on your neighbour's doors and introduce yourself as their new neighbour. Be all polite and friendly and see what they say to you.
Once you establish who is complaining then you can try and have a calm and reasonable conversation with them about what their issue is. You might find there is a workable solution. Best of luck.

paddycharlie

If the previous owner has noise complaints to the management company from the flat below and didn't disclose them would the OP have any rights to try get them to pay for putting in any soundproofing measures for failing to disclose the issue?