Leeds Building Society Regular Saver (Issue 4)

aj23_2

Vortigern wrote: »

Using the online form is quicker. No postal delay, no stamp needed, money in your chosen destination the day after maturity.


I didn't "download and send." I completed an online form and submitted it online. Leeds BS can transfer to an external account, if that account has previously been verified by them.

That's fine, no one said you can't do that. You have an online account....

Wheres_My_Cashback

stehouk wrote: »

Don't you just wish leed's building society would upgrade to proper banking where funds can be moved online instead of an out dated pass book withdrawl. or is it just me.

Reg Savers with Leeds are not classed as online accounts, therefre don't have the ability to transfer online, however I've found the quickest way to move funds at maturity is to send a secure message with the account details you wish to transfer to a few days before and then they will quickly action upon maturity.
No need to fill out withdrawal forms at all.

stehouk

Wheres_My_Cashback wrote: »

Reg Savers with Leeds are not classed as online accounts, therefre don't have the ability to transfer online, however I've found the quickest way to move funds at maturity is to send a secure message with the account details you wish to transfer to a few days before and then they will quickly action upon maturity.
No need to fill out withdrawal forms at all.

Thanks for the info, i will try that.
I must admit iv'e had more than a few problems with the leed's so i'm not a fan, we did have 7 accounts but now down to three, and i will be closing them at maturity in 2019,.
I have a few gripes with them, and started to type them out but it will be a page long so won't bother

Vortigern

aj23 wrote: »

You have an online account....

No, I don't. I have issue 4 opened in branch and I have a passbook.

My point is simply that there's no need to post a passbook at maturity and I'll add that there's no need to log on to complete the maturity form.

Simple efficient process. You can make it more complicated if you wish.

pafpcg

Wheres_My_Cashback wrote: »

Reg Savers with Leeds are not classed as online accounts, therefore don't have the ability to transfer online, however I've found the quickest way to move funds at maturity is to send a secure message with the account details you wish to transfer to a few days before and then they will quickly action upon maturity.

Just a warning about sending a secure message to request a withdrawal: some of us can't to do it because there's a fault in the Leeds system, which for some users, suppresses the screen option to send a secure message! My partner's account can send secure messages, mine can't. See my posting #871 on page 44 of the Regular Savers thread here: https://forums.moneysavingexpert.com/discussion/5776240/regular-saver-thread-new-and-restarted&page=44

lisyloo

cheque ?

I have a large amount to withdraw from Leeds (6 figures)

I never set up an on-line account and I was quite glad of that as one of my password was stolen recently.
I am suprised that Leeds are happy to send cheques through the standard post for 6 figures. What happens if the post is stolen or gets lost? It's not that hard for someone to set up an account and pay the cheques in elsewhere.


I will be going to the branch to pick up and Im happy with that, but I'm not happy about that amount going through standard post (I wouldn't want to lose a smaller amount mind).


I agree with the comment that one should make sure the terms and conditions suit before applying, but I'm still suprised at their procedures.
They won't even sent it by recorded delivery (which I'd probably be happy with).

aj23_2

Vortigern wrote: »

No, I don't. I have issue 4 opened in branch and I have a passbook.

My point is simply that there's no need to post a passbook at maturity and I'll add that there's no need to log on to complete the maturity form.

Simple efficient process. You can make it more complicated if you wish.

I have no issue with posting the passbook and form. Or going to a local branch. I don't have online access with them. It's not a complication, it's options for people.

aj23_2

lisyloo wrote: »

I have a large amount to withdraw from Leeds (6 figures)

I never set up an on-line account and I was quite glad of that as one of my password was stolen recently.
I am suprised that Leeds are happy to send cheques through the standard post for 6 figures. What happens if the post is stolen or gets lost? It's not that hard for someone to set up an account and pay the cheques in elsewhere.


I will be going to the branch to pick up and Im happy with that, but I'm not happy about that amount going through standard post (I wouldn't want to lose a smaller amount mind).


I agree with the comment that one should make sure the terms and conditions suit before applying, but I'm still suprised at their procedures.
They won't even sent it by recorded delivery (which I'd probably be happy with).

It's very rare that they go missing or are stolen. And the computer printed cheque with your name on it would mean no one would be able to alter it by hand at least and it's not in their name. I've often posted them my passbook with a cheque. Never had an issue. Or with receiving cheques.

If you wanted, you could write on the withdrawal form (below) the bank, sort and account numbers in the payable line so that it can only be deposited by you into your account in such a circumstance of you not receiving it, like Halifax - Mr A Smith or Mr A Smith 00-00-00 12345678, for extra security. I write the name of the bank before the persons name, if I know it. Chequebook inner page actually advises this method for protection.

Leeds Building Society, for example, advise that cheques you write to them to deposit be written as Leeds Building Society re: Mr A Smith or Leeds Building Society re: 00-00-00 12345678.

You're actually more likely now to be defrauded from card fraud than cheque fraud thanks to Contactless.

Here is the withdrawal form, should you want to do it.
https://www.leedsbuildingsociety.co.uk/_resources/pdfs/savings-pdfs/postal-withdrawals-and-closuers.pdf

Wheres_My_Cashback

pafpcg wrote: »

Just a warning about sending a secure message to request a withdrawal: some of us can't to do it because there's a fault in the Leeds system, which for some users, suppresses the screen option to send a secure message! My partner's account can send secure messages, mine can't. See my posting #871 on page 44 of the Regular Savers thread here: https://forums.moneysavingexpert.com/discussion/5776240/regular-saver-thread-new-and-restarted&page=44

Have you asked them to set up a new online ID for you ?

pafpcg

Wheres_My_Cashback wrote: »

Have you asked them to set up a new online ID for you ?

Wow! That's a "solution" that sounds just like I'd have suggested back in the days when I had responsibility for IT systems: avoid the problem and hope a fix for the fault can be found sometime later!

Actually, it's not going to be a problem for me until next year when the Issue4 finally "matures" on 31-January; if the secure messages feature isn't available by then, I'll post a withdrawal/closure form beforehand and if LeedsBS action it a few days early, that'll not be a problem for me. It'll be the anniversary of the new Issue17 when it becomes critical. [LeedsBS gave me a way of submitting a withdrawal/closure request electronically, but it wasn't a solution I'd recommend.]