Prolific Academic Survey Alerts

olliebean

sebloak said:

Anyone having problems starting studies? or the website being extremely slow to show the studies page? Just had one with 500 places left(!) by the time it showed the Start Study page, due to it being taking around 2-3 minutes to proceed beyond the reserve place page, it had filled. 3rd study today that has done that  

Yes, this is a fairly frequent problem and always has been, in my experience.

CliveOfIndia

olliebean said:

sebloak said:

Anyone having problems starting studies? or the website being extremely slow to show the studies page? Just had one with 500 places left(!) by the time it showed the Start Study page, due to it being taking around 2-3 minutes to proceed beyond the reserve place page, it had filled. 3rd study today that has done that  

Yes, this is a fairly frequent problem and always has been, in my experience.

What usually works for me is to click on button to take part in the study.  When it then "hangs", close the browser tab, then open up a new tab, go to the Prolific site and click on the log-in button.  As long as you've got other tabs open and you don't completely shut down your browser, it'll take you straight back in and it usually fires up straight away.

I use Firefox, don't know if this will work on any browser, but it usually does the trick for me.

silvercar

CliveOfIndia said:

olliebean said:

sebloak said:

Anyone having problems starting studies? or the website being extremely slow to show the studies page? Just had one with 500 places left(!) by the time it showed the Start Study page, due to it being taking around 2-3 minutes to proceed beyond the reserve place page, it had filled. 3rd study today that has done that  

Yes, this is a fairly frequent problem and always has been, in my experience.

What usually works for me is to click on button to take part in the study.  When it then "hangs", close the browser tab, then open up a new tab, go to the Prolific site and click on the log-in button.  As long as you've got other tabs open and you don't completely shut down your browser, it'll take you straight back in and it usually fires up straight away.

I use Firefox, don't know if this will work on any browser, but it usually does the trick for me.

In chrome, there is an option to open study in new window, this usually works. 

MollyR

I find that most of the time just refreshing the page works.

House_owner

Prolific being extra 'crashy' this afternoon. Had a study come up paying £2.25 - difficult to get onto as the page kept freezing - eventually managed to get on, completed it, but unable to submit as the page is crashing again - refreshing doesn't seem to be helping this time.
Anyone else having this problem?

Edited to add - eventually managed to submit it as a 'no code'

Slinky

There's a message up saying they are aware of the problems with the system being slow to load and they are investigating.

DiamondLil

Oh lordy... today the page has increased in size by approx 30%.

I've shrunk the page to fit my screen but it's still too wide so now I have to scroll across to see my account, messages and rewards info.

MollyR

It's absolutely as it has always been for me, in Firefox on Windows.

DiamondLil

MollyR said:

It's absolutely as it has always been for me, in Firefox on Windows.

Oh ? I'm Firefox on Windows too... perhaps it's me then.

willowcat27

Isn't it just so so obvious that when you get a study saying that they will randomly pick one of the options of a game or whatever it is that you have just completed and the outcome of that one game will be your bonus payment that the option they pick just happens to be the one you got a zero score on....just did a decision making study with 20 screens, on 19 of them I had an extra payment, one of them I didn't, and which one was 'randomly' picked, that's right the zero score.  Coincidence...hmmm.