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Virgin boxes

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  • Lincoln_Imp
    Lincoln_Imp Posts: 2,518 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Link ok this end DCFC79
    Have you tried again ?
    Have a nice day :)
  • donnac2558
    donnac2558 Posts: 3,637 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Seems I am in for the free grade. How easy is it to set up yourself though?
  • cranford
    cranford Posts: 797 Forumite
    Tenth Anniversary 500 Posts Name Dropper
    edited 25 January 2018 at 2:45PM
    Its easy yourself but it does connect to the broadband router as well as to the TV coax. If possible connect to the router using a wired connection but you can also connect using wireless if this is too far away.
    I think VM will ask for the old box to be sent back (they did when I converted 6 months ago) otherwise they will charge you per month for an additional box.
  • donnac2558
    donnac2558 Posts: 3,637 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Mine is the old V+ box, a friend had the Tivo and I never liked them.

    My broadband hub,is a 10 - 15 feet away from the TV so it will have to be wireless.
  • donnac2558
    donnac2558 Posts: 3,637 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I phoned up to ask a few questions. So engineer coming free to install on the 3rd Feb.
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    I paid £20 to upgrade from TiVO to a V6 box a couple of months ago, and it came with a new hub in the box. The whole lot took around an hour to set up and run the install. I've been a bit surprised at how often I've recorded 3 or more things at the same time (considering there's usually nothing to watch!).
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 25 January 2018 at 10:34PM
    Link ok this end DCFC79
    Have you tried again ?

    Yeh tried just now, will either speak or use the chat option.

    A poster on hukd has had the same issue.
  • The first couple of times I tried last night, it said 'oops there seems to be a problem'
    The third time it was fine.
    I assumed it's just really busy.
  • were
    were Posts: 632 Forumite
    Can I somehow put the recordings onto an external hard drive? NO

    Yes, it can be done, it costs though.

    Google 'hdmi frame grabber'
  • Virgin Media, once we eventually after we managed of over a hour trying to speak to someone, have said as we have V Plus boxes we will have to pay £5 a month to upgrade to to a V6 box. It is only free for customers who have Tivo Boxes We have been customers since 2012 so they is how they treat loyalty..The usual unhelpful response from Virgin Media.We have today written a letter complaining and if they still refuse to let us have V6 boxes without an additional charge then we will look to move to another provider.
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