my fibred street and BT Openreach not supplying my ISP (Vodafone)

steveE2

I think you're over complicating things by trying to understand the technical side of things.
Simply put Vodafone cannot supply fibre at the moment,for whatever reason,so try placing an order with another ISP and see if that is successful.

Imagine going to town and the cheap all day car park is full,you can wait until someone leaves or go to another car park,You can't ask the owner to make it bigger even if there were space for 6 extra cars on a piece of side land.

Re

As for me migrating, I did not know that I could have two ISPs supplying me at the same time.

That's not what iniltous said,they said get a NEW LINE

order a brand new line with FTTC from another provider, when that line with FTTC is installed alongside you current line with 'regular' Vodafone broadband and you are happy with its performance , then cease the Vodafone line/broadband...obviously this is an extreme way of ensuring you are not without Internet access, but you seem reluctant to just order FTTC from anyone incase it interferes with your Vodafone ADSL

As Namesco have said there shouldn't be a problem with your domain/emails

[Deleted User]

JJ_Egan wrote: »

But as this is a business account then try speaking to your account manager .

I think it was made pretty clear that the OP is unwisely relying on a domestic account for his business.

medindexer

The follow up to this gave a story that had something of different angle. Briefly this was what happened. I was called a day ago by a man from Vodafone who was very candid. He said I had been given a lot of incorrect information by Vodafone. He offered this site (samknows.co.uk) which gave the information that the only fibre at my cabinet is for BT FTTC. This in full was the info
* BT Wholesale ADSL
* BT Wholesale ADSL Max
* BT Wholesale WBC (21CN)
* BT Wholesale SDSL
* BT FTTC
* Vodafone LLU
* TalkTalk (CPW) LLU
* Sky Broadband

He apologised for quite a lot of misinformation from Vodafone. He'll write to me about it, but is giving me lots of information about how to get fibre from someone else. He agrees that it looks like the only fibre available now is through BT (and Plusnet too it seems who are owned by BT). You'll know what LLU means - it applies to ADSL - he said that this data (above) means that effectively no supply from Vodafone at the present. He reckons that Plusnet will also offer it (as they are a subsidiary of BT.
So, the present status now is that it seems that fibre is available to only BT-owned suppliers. Doesn't that suggest that there is still something of a cartel-controlled operation between Openreach and BT?
Many of you suggested I switch though my choice is restricted to BT-owned suppliers.
I'm a amazed that other companies aren't enraged by this very amateurish handling of people who want to buy fibre - how there is no clean unambiguous information of who can supply what, that a cabinet is enabled but is in practice available only to a very limited choice of supplier. I would have thought that a lot of BT's competitors would not be happy with the sort of scenario I have experienced. we are all told about the fibre supply around the UK is at about 95%.
If I've made more errors here, please don't tell me off! It's really tough finding out about all this - I'm not an expert at all in this field.

steveE2

You're still getting a load of bull from vodafone,it's available to any supplier willing to order.
Try a dummy order with zen.co.uk,talktalk idnet.net to see what their checkers say

littleboo

I see the same results for my exchange, but know for a fact that non-BT ISP's can provide FTTC. Try searching for the exchange name in samknows. What do you see in the BT Wholesale Information panel?

iniltous

medindexer wrote: »

The follow up to this gave a story that had something of different angle. Briefly this was what happened. I was called a day ago by a man from Vodafone who was very candid. He said I had been given a lot of incorrect information by Vodafone. He offered this site (samknows.co.uk) which gave the information that the only fibre at my cabinet is for BT FTTC. This in full was the info
* BT Wholesale ADSL
* BT Wholesale ADSL Max
* BT Wholesale WBC (21CN)
* BT Wholesale SDSL
* BT FTTC
* Vodafone LLU
* TalkTalk (CPW) LLU
* Sky Broadband

He apologised for quite a lot of misinformation from Vodafone. He'll write to me about it, but is giving me lots of information about how to get fibre from someone else. He agrees that it looks like the only fibre available now is through BT (and Plusnet too it seems who are owned by BT). You'll know what LLU means - it applies to ADSL - he said that this data (above) means that effectively no supply from Vodafone at the present. He reckons that Plusnet will also offer it (as they are a subsidiary of BT.
So, the present status now is that it seems that fibre is available to only BT-owned suppliers. Doesn't that suggest that there is still something of a cartel-controlled operation between Openreach and BT?
Many of you suggested I switch though my choice is restricted to BT-owned suppliers.
I'm a amazed that other companies aren't enraged by this very amateurish handling of people who want to buy fibre - how there is no clean unambiguous information of who can supply what, that a cabinet is enabled but is in practice available only to a very limited choice of supplier. I would have thought that a lot of BT's competitors would not be happy with the sort of scenario I have experienced. we are all told about the fibre supply around the UK is at about 95%.
If I've made more errors here, please don't tell me off! It's really tough finding out about all this - I'm not an expert at all in this field.

You have been advised numerous times now, there is no BT Consumer monopoly , it's quite simple ( even for someone with little or no understanding ) pick a provider , not BT and not Vodafone ( and if you are paranoid not even Plusnet) call the (non BT Group) ISP or use their on line tools and enquire about FTTC broadband, if they say 'yes' , then you have disproved your theory, if the ISP says 'no their is no spare capacity' then this is a situation that applies to all ISP's even BT and then you could even prove that by trying BT
You are basing your incorrect assumptions on a third party website that says BT FTTC , perhaps you would be happier if it said Openreach FTTC
Want a better website , try

https://www.homeandbusiness.openreach.co.uk/fibre-broadband/when-can-i-get-fibre

If FTTC is available it shows the many ISP's that retail the Openreach FTTC product
This wil be my last comment on this particular thread, after all 'you can lead a horse to water but you cannot make it drink'

onomatopoeia99

medindexer wrote: »

Many of you suggested I switch though my choice is restricted to BT-owned suppliers.

No, it isn't. I don't know why you think that, it has been explained to you multiple times.

You can use any ISP that uses BT wholesale backhaul and there are loads of them.

Sky, Talktalk and Vodafone all have their own backahaul and so are listed separately on the samknows output, you can use all of them as well. Vodafone sound like they don't know their !!!! from their elbow though.