MSE News: Tesco's 'Big Clubcard Voucher Exchange' restarts on Monday

Makeandsave

Hi, I have just doubled up £30 worth of vouchers for the finest wines (had £25 left over from last xmas sitting in the account now i thought i had spent thi but not) Does anyone know how long it takes for the e-codes to come?

jenster

just a tip which most of you will know already

make sure they have the item you want first before changing up the vouchers

hubby went into to tesco to get a new televison 19" or 22" inch but low and behold none avaialbe - they were there saturday by the shelf loads We knew this promo was on from today so thats why i sent him back in today) - when he asked was told - what u see is what we got - now unless they had a rush on ?? over weekend - im thinking theve put them in stockroom for DEC 6Th when double ups is over - am i cynical lol

jenniewb

jenster wrote: »

just a tip which most of you will know already

make sure they have the item you want first before changing up the vouchers

hubby went into to tesco to get a new televison 19" or 22" inch but low and behold none avaialbe - they were there saturday by the shelf loads We knew this promo was on from today so thats why i sent him back in today) - when he asked was told - what u see is what we got - now unless they had a rush on ?? over weekend - im thinking theve put them in stockroom for DEC 6Th when double ups is over - am i cynical lol

Yes your cynical....

...But it doesn't mean your wrong!

hedges99

Hi,

You definitely aren't wrong. I have a friend that works in one of the large Tesco 24hour stores and they were instructed to remove these items until after the exchange has finished. It was the Store Manager who requested this so I cannot say as to whether it is a directive for all stores or just individual managers trying to gain brownie points.

It may be worth complaining to the store and kicking up a stink, you never know they may mysteriously appear........

nzmegs

I am yet to receive my vouchers - bit annoying as I usually get them later than everyone else and so have less time to use them....computer is usually broken down when i want to exchange them too!

scottishminnie

jenster wrote: »

just a tip which most of you will know already

make sure they have the item you want first before changing up the vouchers

hubby went into to tesco to get a new televison 19" or 22" inch but low and behold none avaialbe - they were there saturday by the shelf loads We knew this promo was on from today so thats why i sent him back in today) - when he asked was told - what u see is what we got - now unless they had a rush on ?? over weekend - im thinking theve put them in stockroom for DEC 6Th when double ups is over - am i cynical lol

jenniewb wrote: »

Yes your cynical....

...But it doesn't mean your wrong!

hedges99 wrote: »

Hi,

You definitely aren't wrong. I have a friend that works in one of the large Tesco 24hour stores and they were instructed to remove these items until after the exchange has finished. It was the Store Manager who requested this so I cannot say as to whether it is a directive for all stores or just individual managers trying to gain brownie points.

It may be worth complaining to the store and kicking up a stink, you never know they may mysteriously appear........

Are there any Tesco stores which haven't removed the below 24" TV's. I called into Tesco Cumbernauld tonight and surprise, surprise there were none (and there were masses last week). A very "helpful" SA suggested there would be no new stock arriving until 7th December. :mad:

I guess there is nothing to stop me exchanging the vouchers, doing it online and ordering for instore collection? I'd do it just to prove a point:D

stephie55

Anybody know if it definately has to be 'finest wine' ? as the exclusion only states:
Beers, ciders, spirits, alcopops, fortified wines (sherry, port, vermouth)
Hampers & gift packs

1jim

scottishminnie wrote: »

I guess there is nothing to stop me exchanging the vouchers, doing it online and ordering for instore collection? I'd do it just to prove a point:D

Thats exactly what I would do as well. Play them at their own game.

Have just ordered a load of toys to be delivered to store for pick up as didnt want to risk not getting what I wanted

neily_boy72

Hi Guys

I work for Tesco (but I'm not biased honestly!) and can assure you there's been no directive issued to remove TV's under 26". Tesco Direct have loads anyway, so you could always order there.

I'd speak to the store manager or call customer services if the TV's have been removed, as it doesn't sound right, or fair to me!

Hope that helps?

mother_hen_2

Wonder if anyone could advise - bought a mobile phone in store today using 2x vouchers- didn't realise it didn't have wifi therefore would like to return it.. How would I get refunded - would the vouchers be returned to me?