Parcel left in bin gone to refuse depot - who is responsible?

visidigi

Pollycat wrote: »

I always check the T&Cs of any company I'm ordering from - and the T&Cs of their delivery company.
And I'm very careful to arrange delivery when I or someone else is in.
Or use 'click & collect'.

You're in the miniorty as as someone in the industry we wish everyone was like you

But I bet more people look in their bin that read the T&Cs of a supplier and courier before ordering :rotfl:

unforeseen

visidigi wrote: »

Because its not rubbish - its recycling.

Terminology

If it is something I don't want and will be disposed of through the waste disposal service then I call it rubbish whether it's recyclable or land fill.

You appear to have a container within a container, I have separate for paper/bottles and plastic/metal. I don't have to lift one out to get to the other. Stuff justs gets thrown in because you know which one it goes in, you don't need to study the content beforehand

RichardD1970

Pollycat wrote: »

Me.
I open the bin and sling the rubbish in without looking what's in.

Am I so unusual in doing that?

unforeseen wrote: »

+1. I never look

+2.

Even with the recycling.

Plastic, card, paper and tins all in same bin. Sorted and cleaned (if necessary) into box in kitchen then tipped straight into wheelie bin outside when box is full.

Sometimes, if just putting out the odd thing, I wont even open the bin fully, just lift the lid enough to slip the item inside. :eek:

calleyw

I get people don't look in their bins when they tip stuff in. I tend to as I have partner who even though they have lived here for nearly a year. Still does not seem to know what goes in what bin :rotfl:

But the op said it was marble topped side table. That wont be light. Did they not think flipping heck this bin is a bit heavy just for a bit of recycling?

Yours

Calley

Pollycat

visidigi wrote: »

Y
But I bet more people look in their bin that read the T&Cs of a supplier and courier before ordering :rotfl:

I think you're probably right about that.

David_Aston

Sorry about your loss op. Those tables are smashing. We were able to carry ours back from India.

unforeseen

calleyw wrote: »

I get people don't look in their bins when they tip stuff in. I tend to as I have partner who even though they have lived here for nearly a year. Still does not seem to know what goes in what bin :rotfl:

But the op said it was marble topped side table. That wont be light. Did they not think flipping heck this bin is a bit heavy just for a bit of recycling?

Yours

Calley

Depends on where it was situated. For a lot for houses the bin stays where the refuse people collect it from. No reason for the householder to move it apart from putting it back in its place after emptying.

shaun_from_Africa

calleyw wrote: »

But the op said it was marble topped side table. That wont be light. Did they not think flipping heck this bin is a bit heavy just for a bit of recycling?

As FedEx were able to leave the package in the recycling bin, it was obviously outside of the OP's house so there may not have been any need for them to move it at any time.
Where I live, quite a few people leave the large green recycling bins at the front of their properties all of the time and simply use a smaller container in the house/garage and transfer this to the outside bin when required.

Manxman_in_exile

I don't understand what FedEx are saying. If the delivery driver got a "signature", why was it left in the recycling bin? Whenever I sign for deliveries for neighbours etc. I take it into my house because I've signed for it and see it as my responsibility. If I don't want that responsibility I wouldn't sign for it.


Depending how valuable the table is I'd be pursuing FedEx further. I wouldn't be bothered there is no contract between us. Getting a signature for delivery and then leaving it in a bin is clearly negligent and stupid. I don't think it's a question of consumer legislation or contract law. If someone negligently damages my property do I need to prove a contract between us to sue them?


The other alternative might be to claim on your contents insurance? Many years ago my wife and her mother managed to lose an expensive piece of jewellery they had just bought. (Please don't ask how - but I can say it led to many heated arguments!). My wife said claim on the insurance but I said they'd laugh at us because the circumstances were so ridiculous (read "stupid"). But to my utter astonishment the insurers paid up - and our premiums weren't affected!


(Ps - I should add that my MiL was almost certainly suffering from the early stages of undiagnosed dementia and that this led to the loss. But we did not know that at the time and neither did our insurer).

shaun_from_Africa

Manxman_in_exile wrote: »

I don't understand what FedEx are saying. If the delivery driver got a "signature", why was it left in the recycling bin?

It's possible that the signature is that of the FedEx driver.
I've not experienced it myself but I've seen a few posts on here where people have stated that delivery drivers and RM posties have signed for packages and left them somewhere rather than having to take them back to the depot.