We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
N Power (old rim liberty 100 meter problem)
Comments
-
£s are meaningless, it is kWh that count.0
-
What is the relevance of the meter type ?Never pay on an estimated bill. Always read and understand your bill0
-
Hello tbarson1,
Thank you for your post. I will be more than happy to take a look into your billing and payments.
If you would like me to take a look into this please send your account details on an email to the address on my profile page.
Thanks
Carmel“Official Company Representative"
I am the official company representative of nPower. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE.
If we ask you to contact us, please do so using helpandsupport@npower.com - MSE Forum has temporarily allowed the display of our contact details in our signature due to a technical issue with our profile0 -
I use one storage heater and I am only in the apartment at night so the bill seems high as if the meter is rising fast0
-
Carmel I can’t see how to message you0
-
From Carmels post :
“Official Company Representative
If we ask you to contact us, please do so using helpandsupport@npower.comNever pay on an estimated bill. Always read and understand your bill0 -
Carmel I can’t see how to message you
You need to go to the their user profile.
You may need to change from default forum skin, to the old, green one that works properly to see it.
--New masthead, fixed width (recommended)
Do this via User CP.> Edit options.
... or it's actually (temporarilly) stated in their signature, too. )
If you cannot see user signatures, same as above, but tick the box to 'Show Signatures'0 -
tbarston1 - more info please
What were the meter readings when you switched to this tariff ?
What are the readings today ?
When did you switch ?Never pay on an estimated bill. Always read and understand your bill0 -
OP, dont forget that the day and night readings are on button 6( thanks to Robin9 who put me onto this button ) on Secure Liberty 100 smart meters.
It is a smart meter but most likely now in "dumb " mode with Npower so will need you to input meter reads to Npower.
These meters switch over very accurately at the correct time but like all non smart digital meters they can have their day/night reads mixed up0 -
OP Lokking at your previous posts I see that you had a Smart meter fitted by Eon in May 2017 (replacing a prepay)
What was your consumption - in kwh not £ - while you were with Eon?
I presume you then swopped to nPower . In 2018 there were significant increases in electricity charges.
Your meter then ceased to become Smart and hopefully you have been submitting readings at least monthly to nPower. If not you will have had a succession of estimated readings.Never pay on an estimated bill. Always read and understand your bill0
This discussion has been closed.
Categories
- All Categories
- 347.2K Banking & Borrowing
- 251.6K Reduce Debt & Boost Income
- 451.8K Spending & Discounts
- 239.5K Work, Benefits & Business
- 615.4K Mortgages, Homes & Bills
- 175.1K Life & Family
- 252.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 15.1K Coronavirus Support Boards