Scammed on Ebay

jazzy

Brynsam wrote: »

What did the buyer pay for the item? Diid your daughter have a certificate of authenticity?

Yes there was a certificate of authenticity and the purchase price was £400 and a receipt of purchase is available.

Brynsam

jazzy wrote: »

Yes there was a certificate of authenticity and the purchase price was £400 and a receipt of purchase is available.

Crikey - it does sound as if this one is well worth taking further. Had it been a tenner or so, it would still have been annoying but not worth getting too steamed up about, but £400 and with a letter of authenticity - ouch.

jazzy

in_the_Cotswolds wrote: »

I've never had anything like this happen to me but I would be absolutely livid. Send him/her a LBA requesting either payment or return of the jewelry.

Not sure what a LBA is?
I doubt if this will make any difference because Paypal have made their final decision over the matter, and to try to come to a satisfactory outcome with a scammer will probably be impossible..

jazzy

Brynsam wrote: »

Crikey - it does sound as if this one is well worth taking further. Had it been a tenner or so, it would still have been annoying but not worth getting too steamed up about, but £400 and with a letter of authenticity - ouch.

Yes my daughter is so upset over this and it happened a week ago.

19lottie82

LBA = Letter Before Action

Google for a template, but it’s basically a letter telling the buyer to return the jewellery or money by a certain date, or you will take them to the small claims court.

Even if PayPal didnt decide in your favour, then the buck doesn’t stop with them. If you have enough evidence you should take them to the small claims court, it’s quite a simple process.

jazzy

19lottie82 wrote: »

LBA = Letter Before Action

Google for a template, but it’s basically a letter telling the buyer to return the jewellery or money by a certain date, or you will take them to the small claims court.

Even if PayPal didnt decide in your favour, then the buck doesn’t stop with them. If you have enough evidence you should take them to the small claims court, it’s quite a simple process.

The buyer has already stated that they had previously purchased a counterfeit of the same jewelry piece, and then commented on how delighted they were with the genuine one that they purchased from my daughter.

If in the event the buyer does return the item it will be very likely that their counterfeit one will be returned to my daughter.

This scammer was obviously on the look out for a 100% genuine item with a certificate to offload their counterfeit goods..

19lottie82

Exactly!

You have plenty of evidence to take them to the small claims court.

A judge will look at arguments evidence from both parties and make a descision.

If you file a motion (?) with the SCC and the buyer ignores it, it will go in your favour automatically.

RFW

19lottie82 wrote: »

Exactly!

You have plenty of evidence to take them to the small claims court.

A judge will look at arguments evidence from both parties and make a descision.

If you file a motion (?) with the SCC and the buyer ignores it, it will go in your favour automatically.

Plenty of good evidence but if this is a scammer then the address and details of the buyer need verifying before going to court. The OP could be spending court costs, possibly followed by other fees/costs that they may never recover even if victorious in court.

Facebook or Twitter seem to be a good way to get someone sensible to look at a problem. I'd certainly exhaust non legal options before going down that route.

hollydays

Also try googling the buyers name and address

chancesare_2

jazzy wrote: »

Yes there was a certificate of authenticity and the purchase price was £400 and a receipt of purchase is available.

Did you upload this to the Paypal dispute?