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Regular Saver Thread **New and Restarted**
Comments
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Hi Folks,
I cannot see anything that has changed for this weekend's update.
I will do the next update the weekend after next.
SS2
For those new to this thread, the first few posts are constantly updated and are on the first page0 -
Phoned up Norwich branch for a Saturday appointment to open a Regular Saver (will be there next weekend only), the first Saturday they are free is 23 November! I thought it was tricky to get appointments in the London branches, spare a thought for those poor East Anglians. No wonder some of you book the appointment for the next issue. It might be one of the best payers now, but not very accessible when in-branch only.
How often do issues come out?0 -
Virgin branch at Peterborough seems less than busy. Phoned last Monday, the 14th.....appointment was last Thursday. 17th.0
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Just went to set up a new Standing Order from my Santander current account into the Virgin Money regular saver, and found they've completely changed the Standing Order setup form. It now doesn't work in my normal browser at all, so I had to fire up Internet Explorer, and then discovered that it won't allow a dash character (-) in the payment reference, so I can't set up a SO into my Virgin RS account as the Virgin account number contains a dash.
My previous Virgin SO is still running on the same account, complete with a dash character in the reference, so I know it's possible.
Anyone else found this, and found a workaround?0 -
Fingerbobs wrote: »Just went to set up a new Standing Order from my Santander current account into the Virgin Money regular saver, and found they've completely changed the Standing Order setup form. It now doesn't work in my normal browser at all, so I had to fire up Internet Explorer, and then discovered that it won't allow a dash character (-) in the payment reference, so I can't set up a SO into my Virgin RS account as the Virgin account number contains a dash.
My previous Virgin SO is still running on the same account, complete with a dash character in the reference, so I know it's possible.
Anyone else found this, and found a workaround?
Yes, had the same problem.
However, the banking app still allows the dash. Just tried it.0 -
Fingerbobs wrote: »Just went to set up a new Standing Order from my Santander current account into the Virgin Money regular saver, and found they've completely changed the Standing Order setup form. It now doesn't work in my normal browser at all, so I had to fire up Internet Explorer, and then discovered that it won't allow a dash character (-) in the payment reference, so I can't set up a SO into my Virgin RS account as the Virgin account number contains a dash.
My previous Virgin SO is still running on the same account, complete with a dash character in the reference, so I know it's possible.
Anyone else found this, and found a workaround?
Use a space instead of the hyphen (which for whatever reason I've never been able to use in the Santander ref) as suggested by VM in the early days - works for all 6 or so of my current VM RSs.0 -
Fingerbobs wrote: »Just went to set up a new Standing Order from my Santander current account into the Virgin Money regular saver, and found they've completely changed the Standing Order setup form. It now doesn't work in my normal browser at all, so I had to fire up Internet Explorer, and then discovered that it won't allow a dash character (-) in the payment reference, so I can't set up a SO into my Virgin RS account as the Virgin account number contains a dash.
My previous Virgin SO is still running on the same account, complete with a dash character in the reference, so I know it's possible.
Anyone else found this, and found a workaround?
https://forums.moneysavingexpert.com/discussion/6060697/santander-standing-order-setup-form-doesnt-allow-hyphens-in-reference-field0 -
Yeah, sorry about the duplicated post. I posted here first, then decided to post on the other forum to reach a wider audience.
Anyway, thanks for the advice given in both threads! I managed to set up the SO using the app to include the hyphen, and it seems substituting it with a space would also work just as well.
Odd that some people have never been able to include a hyphen though. That's weird. It's definitely only affected me since Santander recently revamped their form.0
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