Regular Saver Thread **New and Restarted**

molerat

Opened a Leeds RS and deposited £250, now waiting for access code to get on line.

welshmoneylover

Can anyone help please?
My Halifax RS matured last week, and I have been trying to open another one online but it has told me I cam not eligible for another RS. Anyone have any idea why?
I am sure in the past I have been able to open another RS with them.

adindas

welshmoneylover wrote: »

Can anyone help please?
My Halifax RS matured last week, and I have been trying to open another one online but it has told me I cam not eligible for another RS. Anyone have any idea why?
I am sure in the past I have been able to open another RS with them.

This is quite unusual.
Try calling them explaining your problem.

pafpcg

welshmoneylover wrote: »

My Halifax RS matured last week, and I have been trying to open another one online but it has told me I cam not eligible for another RS. Anyone have any idea why?

Are you logging-in with a BoS or Halifax identity?

I normally manage my Bank-of-Scotland and Halifax accounts using my BoS login identity (you can see and operate all HBOS accounts from either BoS or Halifax), but when renewing a Halifax regular saver it automatically assumed I was wanting to start a new BoS account and refused because I already had a BoS regular saver - I simply had to login with my Halifax identity and all worked perfectly!

Westie983

welshmoneylover wrote: »

Can anyone help please?
My Halifax RS matured last week, and I have been trying to open another one online but it has told me I cam not eligible for another RS. Anyone have any idea why?
I am sure in the past I have been able to open another RS with them.

Has it disappeared from your internet banking, has the money been removed?

Once its empty you should be able to open a new one.

Westie983

Ed-1

pafpcg wrote: »

Are you logging-in with a BoS or Halifax identity?

I normally manage my Bank-of-Scotland and Halifax accounts using my BoS login identity (you can see and operate all HBOS accounts from either BoS or Halifax), but when renewing a Halifax regular saver it automatically assumed I was wanting to start a new BoS account and refused because I already had a BoS regular saver - I simply had to login with my Halifax identity and all worked perfectly!

You can't open Halifax accounts through BOS login and vice versa, just like you can't open Halifax accounts in a BOS branch and vice versa.

Sea_Shell

Whoo-hoo, it's Virgin Regular saver interest day!!!! Kerching!!

gingercordial

welshmoneylover wrote: »

Can anyone help please?
My Halifax RS matured last week, and I have been trying to open another one online but it has told me I cam not eligible for another RS. Anyone have any idea why?
I am sure in the past I have been able to open another RS with them.

Has the old one been closed properly?

I had one that matured over a year ago, and I didn't re-subscribe for another year but it still sat there with zero balance in my online banking. When I came to want another (at 2.5% rather than the old 2%) I couldn't do so as the old one meant the system thought I already had one. I couldn't close it online, called and was told I couldn't close it by phone either but had to write or call into a branch which was a bit annoying. However when I did manage to get to a branch they were able to shut it down at the counter and I could open a new RS online the following day.

Stompa

Sea_Shell wrote: »

Whoo-hoo, it's Virgin Regular saver interest day!!!! Kerching!!

Thanks, I'd forgotten about that.

I'm not sure what's happened to my Easy Access E-Saver Reward 12 [formerly Regular E-Saver (Issue 2)]. After they paid out double interest on maturity it had a balance of -£37.09, but there is now a new entry called 'INTEREST RECOVERED' of -£37.18. Very mysterious!

[Deleted User]

Stompa wrote: »

Thanks, I'd forgotten about that.

I'm not sure what's happened to my Easy Access E-Saver Reward 12 [formerly Regular E-Saver (Issue 2)]. After they paid out double interest on maturity it had a balance of -£37.09, but there is now a new entry called 'INTEREST RECOVERED' of -£37.18. Very mysterious!

Same here. It's also happened on my former Regular E Saver Issue 3.