CIVIL ENFORCEMENT LTD online Appeal process

Umkomaas

I sent the email appeal on the 15th of Jan to CEL and have received no response, I know in the email it gives 21 days for them to respond but is it usual for them not to have responded by now?

CEL have 35 days to respond to an initial appeal - either with a cancellation of the charge, or a rejection f the appeal, enclosing a POPLA Code for you to use.

brasillia17

I have never received a parking charge and coincidentally never been threatened with court action from anybody, I think I have a right to be concerned. I was curious as to how long people would typically receive a response.

Maybe I should have made that more clear, my apologies.

cheltenham_ross

Hi Brasillia17, So to clarify - did you say 'yes' or 'no' to being the driver?

Quentin

brasillia17 wrote: »

I have never received a parking charge and coincidentally never been threatened with court action from anybody, I think I have a right to be concerned. I was curious as to how long people would typically receive a response.

Maybe I should have made that more clear, my apologies.

Have you been threatened with court already? Who by?

If you do get as far as court it's the county (civil) court and nothing to be concerned about at this early stage

You are disputing an invoice, that's all!!

pappa_golf

brasillia17 wrote: »

Hi Coupon,

My response came from David Dunford email address but as it was written by Steve Clark, should I pursue this?

I sent the email appeal on the 15th of Jan to CEL and have received no response, I know in the email it gives 21 days for them to respond but is it usual for them not to have responded by now?

Getting worried:eek::eek:

how wierd , d dunsford is DVLA , s clarke is BPA

please give us the address that it was sent from

brasillia17

My apologies again, my email on my phone made it look that way. No response from DVLA that response was from Steve Clark at British Parking.

brasillia17

cheltenham_ross wrote: »

Hi Brasillia17, So to clarify - did you say 'yes' or 'no' to being the driver?

I didn't proceed! I sent the appeal via email instead.

brasillia17

Quentin wrote: »

Have you been threatened with court already? Who by?

If you do get as far as court it's the county (civil) court and nothing to be concerned about at this early stage

You are disputing an invoice, that's all!!

I was more referring to the email response I received from Steve Clark.

Quentin

He took pains to make sure you understood he was not making a "threat"!

brasillia17

Quentin wrote: »

He took pains to make sure you understood he was not making a "threat"!

Ok, well it's not necessarily a threat but it is still quite concerning in context. Thank you though.