NatWest £125 switch incentive

Lilith1980

EachPenny wrote: »

No, sometimes he says "Email, complain and and ask for compensation."

Variations on a theme then! How creative :rotfl:

MABLE

So far everything going well. I remember when I had my first bank account with Natwest in 1970. If you wanted a statement they typed it up in branch while you waited. Also it was known as National Provisional Bank then.

RG2015

MABLE wrote: »

So far everything going well. I remember when I had my first bank account with Natwest in 1970. If you wanted a statement they typed it up in branch while you waited. Also it was known as National Provisional Bank then.

1970 was just about the time the National Provincial Bank and the Westminster bank merged to form the National Westminster bank.

pmatt_2

Forgive me if this has already been discussed, but I don't have time to read 44 pages . . .

Is it me, or is the NatWest process insanely complicated?

I still can't register for online banking or for the app because you need all kinds of information that they send out in dribs and drabs. No other bank makes it this difficult. You need your customer number, your activation code, your sort code, your account number . . . and these all arrive separately and not even at the same time.

Yet when I applied for the account it said, "you'll be up and running within a day". Ha! Hardly.

I got my debit card today, but it only has the sort code on it and not the account number — so I still don't even know that basic detail. And I've finally got my customer number but I'm still waiting for the activation code.

harz99

MABLE wrote: »

So far everything going well. I remember when I had my first bank account with Natwest in 1970. If you wanted a statement they typed it up in branch while you waited. Also it was known as National Provisional Bank then.

Not wishing to nit pick, however I think it was National Provincial Bank?

harz99

pmatt wrote: »

Forgive me if this has already been discussed, but I don't have time to read 44 pages . . .

Is it me, or is the NatWest process insanely complicated?

I still can't register for online banking or for the app because you need all kinds of information that they send out in dribs and drabs. No other bank makes it this difficult. You need your customer number, your activation code, your sort code, your account number . . . and these all arrive separately and not even at the same time.

Yet when I applied for the account it said, "you'll be up and running within a day". Ha! Hardly.

I got my debit card today, but it only has the sort code on it and not the account number — so I still don't even know that basic detail. And I've finally got my customer number but I'm still waiting for the activation code.

Nothing new, either find the time to read back on the thread and laugh/cry, or sit back patiently for the cogs to grind slowly on...

RG2015

NatWest are giving away £125 for nothing and the forum gets 44 pages of people complaining that they have to comply with the bank's account opening security processes.

pmatt_2

harz99 wrote: »

Nothing new, either find the time to read back on the thread and laugh/cry, or sit back patiently for the cogs to grind slowly on...

I guess there's no rush. I'm not going to use the account, and they don't pay out till April.

It's interesting how much the banks differ in their procedures and processes. Having become a bank tart in the last year, I've opened quite a few accounts. My favourite is TSB, which I've kept.

pmatt_2

RG2015 wrote: »

NatWest are giving away £125 for nothing and the forum gets 44 pages of people complaining that they have to comply with the bank’s account opening security procsses

I'm not complaining exactly. But the NatWest process does seem ridiculously overcomplicated — certainly compared with other banks that I've opened accounts with.

True, I'm a bank tart, but I'm willing to offer loyalty to a well-organised, customer-focussed bank. I wouldn't want to switch my TSB account because the offering is a good one (decent interest) and the process was simple and worked without a hitch. And the app works well. And they didn't even need to pay me to sign up.

kaych

Does anyone know if the account needs to 'by 16 February', does it include the 16th? We are buying at the moment and don't want to open the account in case it affects our mortgage. It is possible that we will complete on the 16th Feb and just want to check if we will still be eligible for the switch offer if we apply on the 16th Feb?