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NatWest £125 switch incentive

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  • ValiantSon
    ValiantSon Posts: 2,586 Forumite
    edited 15 April 2018 at 6:42PM
    nomorekids wrote: »
    @ValiantSon Read the guidelines, and stop refuting my experience simply because your Dad got his incentive payment manually.

    I am a member of this group and you are bully.

    For your information not every current account is one that can go through the automatic switching service. My account was one of these and that was why I got a letter.

    I posted my experience to help offer an explanation of why other people might also have not qualified for the incentive and also offer a possible solution because I have since received not the incentive but payment of £125 anyway.

    In future I suggest you be polite and respectful. I 've checked your posts and see its not personal you enjoy refuting and knocking everyone who posts. Have you ever heard of the old adage, if you can't say anything nice don't say anything at all?

    If you haven't then re read the guidelines either way. In the meantime I expect your apology over calling me a liar when I am posting my experience and verified my facts with a member of NATWEST staff. How dare you?

    Pointing out that what you have said is wrong does not make me a bully. You have clearly never experienced bullying if you think it does.

    I have pointed out that I too had to sign and return the letter, but I was paid without issue. You then kept posting the same disproven assertion.
  • older_wiser
    older_wiser Posts: 2,452 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    ValiantSon wrote: »
    No, not in my opinion. What I have said is logical, and what you have said isn't.

    You are now conflating two issues. People contacting the bank before the deadline had passed was pointless and illogical: they had nothing to contact them about - "You haven't done something yet that you still have time to do." I have never said that people shouldn't make contact once the deadline passed.

    Your comment that I keep repeating something, "like some kind of mantra," is both wrong and lacking in self-awareness: you keep saying the same thing (while I, and others, have explained why it is illogical).

    You are repeating yourself like a mantra so i'll stop enabling you and will ignore your posts from now on as your not making any worthwhile contribution to the thread.

    Leave the people who haven't got the switch bonus to discuss this subject as we can help each other while the naysayers can go help out in another thread.
  • ValiantSon
    ValiantSon Posts: 2,586 Forumite
    You are repeating yourself like a mantra so i'll stop enabling you and will ignore your posts from now on as your not making any worthwhile contribution to the thread.

    Leave the people who haven't got the switch bonus to discuss this subject as we can help each other while the naysayers can go help out in another thread.

    Feel free to ignore me.

    You are, however, wrong.
  • A lot of what is posted on here is opinion, not fact. We should all respect others' opinions without any judgemental comments nor indeed disrespectful comments as to who is right or who is wrong.

    The tone of several people is I believe overstepping the mark and whilst there is nothing wrong in debate, it is my belief that there is no need for the many comments on what should be a forum to support people.

    If you disagree all i will say is that you shall have to agree to disagree as I'm not prepared to get into a meaningless slanging match.

    Please, we are all here to benefit from opportunities, not to score petty points.
  • veryintrigued
    veryintrigued Posts: 3,843 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I started calling 'em daily weeks ago. Thought they might not have ought better to do don't you know.

    Why wait until the date on the T&C? Thats so last week....
  • I have contacted Natwest using their online web chat (complaints department). Took a while but they have confirmed I meet the criteria and they are unsure why I've not received the payment. They said "I have logged this as a complaint for you today and will monitor and chase this going forward, can I give you a call once I get more of an update"

    I am pleased I've been reassured that I will get it; I just need to be patient.
  • matrix999
    matrix999 Posts: 1,538 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Spoke to the NatWest complaints team this morning.

    The matter is still under investigation. No resolution at this time.

    Complaint handler going to phone again tomorrow with update.
  • where_are_we
    where_are_we Posts: 1,222 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    £125 paid on Thursday - all done online without the app - good luck to those still to get paid.
  • vienly
    vienly Posts: 241 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I couldn't really be bothered to speak to anyone so filled out their online complaints form. Still haven't received mine either yet.
  • GoingOn30
    GoingOn30 Posts: 231 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    I'm getting the "we are investigating" line from Natwest on Twitter this morning. Frustrating that they can't give us any idea of timescale for receiving the bonus. A really bad start for lots of new customers!
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