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NatWest £125 switch incentive

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  • djpailo
    djpailo Posts: 551 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I got paid on Thursday. For those that have yet to be paid, I know it seems frustrating now, but these few days of annoyance are actually insignificant for what will be a free £125* and maybe even a small extra bonus because of the delay.

    *provided of course you satisfy the conditions.
  • TheJackah
    TheJackah Posts: 56 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    Still no incentive paid. No communication from NatWest, other than stock responses on social media. Appalling bank.
  • EachPenny
    EachPenny Posts: 12,239 Forumite
    10,000 Posts Combo Breaker
    This thread seems to be full of people who just accept anything a bank tells you if you and others are happy to continue to behave like that thats fine more power to your elbow.
    Please try and understand it has nothing to do with "accept[ing] anything a bank tells you" and instead is about a) not wasting personal time and effort making pointless phone calls and b) adopting the best strategy to maximise the cash benefit from this offer.
    knowing whats happend this week and the shambles its been you still stand by that drivel about not contacting them.

    Lets look at things a different way then. Can you identify a single case where someone phoned NatWest before the 13th to ask when the payment was going to be paid and was told, "Sorry we'd forgotten about you, we'll make your payment immediately"?

    People were either going to get paid by the deadline or they weren't. Phoning up several days in advance was going to make zero difference to the outcome.
    "In the future, everyone will be rich for 15 minutes"
  • older_wiser
    older_wiser Posts: 2,452 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    TheJackah wrote: »
    Still no incentive paid. No communication from NatWest, other than stock responses on social media. Appalling bank.

    ditto its as if we don't even exist i wonder if we'd done anything last week just pulling this idea out of the air you understand ie perhaps contacting them whether they would have got back to us by now.

    They would at least know theres a problem.
  • older_wiser
    older_wiser Posts: 2,452 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    EachPenny wrote: »
    Please try and understand it has nothing to do with "accept[ing] anything a bank tells you" and instead is about a) not wasting personal time and effort making pointless phone calls and b) adopting the best strategy to maximise the cash benefit from this offer.



    Lets look at things a different way then. Can you identify a single case where someone phoned NatWest before the 13th to ask when the payment was going to be paid and was told, "Sorry we'd forgotten about you, we'll make your payment immediately"?

    People were either going to get paid by the deadline or they weren't. Phoning up several days in advance was going to make zero difference to the outcome.

    So taking your advice nothing would be different at least by now somebody would have been in contact if people had phoned earlier in the week regarding the switch.

    Using your strategy of no contact people would been in exactly the same situation as they are now at least if they had contacted natwest things would be progressing if only slowly.

    If anyone else does reply to my posts could you indicate whether you took part in the switch and if/when you got the incentive. thanks
  • For info:

    My switch happened on Jan 26th, my bonus was received on April 12th (Thursday).

    All was done electronically.

    Hope that helps.
  • p07747
    p07747 Posts: 3 Newbie
    edited 15 April 2018 at 3:49PM
    bspm1
    are they all in one name and have you received any money yet?
  • older_wiser
    older_wiser Posts: 2,452 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Mchambers wrote: »
    There is a major problem. My dad phoned them today to be advised that they have no idea when it will be fixed.

    He should get nice generous compensation,

    Phone them up and ask.


    cheers will do i'll even give you credit when i tell them how i knew ;)
  • ceredigion
    ceredigion Posts: 3,709 Forumite
    Eighth Anniversary 1,000 Posts Photogenic
    p07747 wrote: »
    bspm1
    are they all in one name and have you received any money yet?

    All right then how many did you go for?
    Just for the record I nearly went for a total of three but decided against the third joint switch at the last minute. Yes we both got the bonus.
  • ValiantSon
    ValiantSon Posts: 2,586 Forumite
    edited 15 April 2018 at 6:41PM
    in your opinion just because you keep repeating the same thing as some kind of mantra doesn't make it correct.

    This thread seems to be full of people who just accept anything a bank tells you if you and others are happy to continue to behave like that thats fine more power to your elbow.

    telling people not to phone was incorrect that is my opinion and it won't change many of the people who haven't had payment might be closer to actually getting it if they had contacted them.

    I've heard nothing from natwest about their failure do they even know how many customers are left to be payed ? Hopefully they do but as a long standing customer of many years i'm not confident this will be dealt with swiftly.

    No, not in my opinion. What I have said is logical, and what you have said isn't.

    You are now conflating two issues. People contacting the bank before the deadline had passed was pointless and illogical: they had nothing to contact them about - "You haven't done something yet that you still have time to do." I have never said that people shouldn't make contact once the deadline passed.

    Your comment that I keep repeating something, "like some kind of mantra," is both wrong and lacking in self-awareness: you keep saying the same thing (while I, and others, have explained why it is illogical).
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