Cancelling a Phone Contract

robpw2

macman wrote: »

Why would the provider agree to a tariff reduction on a contract only 25 days in? The handset has a retail value of anything up to £750, so the bulk of that £35pm is paying for that. Reducing it to say £30 would be giving away much of their margin on a 2 year deal. Not going to happen.

most handset contracts are now separate - i have one for my handset and one for my airtime ...

d123

robpw2 wrote: »

most handset contracts are now separate - i have one for my handset and one for my airtime ...

On Three? I haven’t seen that.

mobilejunkie

Not most. A few.

d123

mobilejunkie wrote: »

Not most. A few.

O2 Refresh and Virgin are the only ones I can think of. Are there any others?

overpricedcoffee

Do not trust 3 customer services, they tried to tell me that my wife's refurbished Galaxy S6 would not work on their network properly as it was not brought through 3, it would not receive the same level of support as it's a non-3 phone and loads of other utter rubbish.

d123

overpricedcoffee wrote: »

Do not trust 3 customer services, they tried to tell me that my wife's refurbished Galaxy S6 would not work on their network properly as it was not brought through 3, it would not receive the same level of support as it's a non-3 phone and loads of other utter rubbish.

Well, from a technical point they were right.

A non-Three branded S6 won’t be able to access 4G Calling or 800MHz signal, this can make a huge difference for in-building signal and rural coverage.

You can always flash the Three firmware onto the non-Three Samsung if you did want full service.

indesisiv

overpricedcoffee wrote: »

Do not trust 3 customer services, they tried to tell me that my wife's refurbished Galaxy S6 would not work on their network properly as it was not brought through 3, it would not receive the same level of support as it's a non-3 phone and loads of other utter rubbish.

d123 wrote: »

Well, from a technical point they were right.

A non-Three branded S6 won’t be able to access 4G Calling or 800MHz signal, this can make a huge difference for in-building signal and rural coverage.

You can always flash the Three firmware onto the non-Three Samsung if you did want full service.

As d123 says, you won't receive the same signal as if it was a phone bought from three.
I have a sony xperia xz premium bought from sony direct. It didn't work on the 800MHz signal (which for me was essential) so I had to manually flash the three firmware onto it so that it could access that band (and wifi calling too)