PCN Manchester Urban Exchange

nosferatu1001

Looks good ot me.
Expect a fob off repsonse, which you then complain to the DVLA that the ATA isnt actually doing what their ADR provider says theyre doing, as a reason to turn down the appeal.

beccih1892

Thanks for the response Nosferatu1001

By any chabce does anyone know who I should address this to ? Also will email be appropriate or should I send it as a letter ? TIA

Umkomaas

beccih1892 wrote: »

Thanks for the response Nosferatu1001

By any chabce does anyone know who I should address this to ? Also will email be appropriate or should I send it as a letter ? TIA

If you mean the DVLA, then it’s David Dunford.

david.dunford@dvla.gsi.gov.uk

beccih1892

Umkomaas wrote: »

If you mean the DVLA, then it’s David Dunford.

david.dunford@dvla.gsi.gov.uk

I may be wrong but I think it is the BPA I need to send it to? Not 100% sure just going off the feedback given as it was regarding them auditing the cameras?

Umkomaas

beccih1892 wrote: »

I may be wrong but I think it is the BPA I need to send it to? Not 100% sure just going off the feedback given as it was regarding them auditing the cameras?

The BPA’s Steve Clark is the person to contact. He used to have a direct email address

steve.c@britishparking.co.uk

But it seems he’s not responding on that, so go this way:

aos@britishparking.co.uk - FTAO Mr Steve Clark

beccih1892

Umkomaas wrote: »

The BPA’s Steve Clark is the person to contact. He used to have a direct email address

steve.c@britishparking.co.uk

But it seems he’s not responding on that, so go this way:

aos@britishparking.co.uk - FTAO Mr Steve Clark

Thank you Umkomaas, I've sent him an email so I'll come back when/if he comes back with a response

beccih1892

So I've had a response back but it isn't actually from Steve Clark himself....

Good afternoon,

Thank you for your e-mail.

In order for us to investigate further, please kindly supply us with the Parking Charge Notice reference and the POPLA appeals reference by return e-mail.

Kind regards,

Emma-Louise Ford
Operations Manager
British Parking Association

Should I converse with her about this? TIA

Umkomaas

She seems to be your access point for the time being, so do respond to her. If you get an eventual fob-off you can escalate this via the DVLA (have you copied them in to the correspondence so far exchanged?) and ultimately your MP. That will get Steve Clark engaged!

Good time to strike given the current national press interest in and coverage of the Private Members Bill going through The Commons.

Ryandavis1959

beccih1892 wrote: »

So I've had a response back but it isn't actually from Steve Clark himself....

Good afternoon,

Thank you for your e-mail.

In order for us to investigate further, please kindly supply us with the Parking Charge Notice reference and the POPLA appeals reference by return e-mail.

Kind regards,

Emma-Louise Ford
Operations Manager
British Parking Association

Should I converse with her about this? TIA

I would insist on speaking to Steve Clark instead of someone who might not have the authority to do anything about this. I would email Steve Clark again and demand that he deals with this instead of fobbing it off.

Coupon-mad

I agree with Umkomaas, and I disagree with newcomer to the forum, Ryandavis1959.

The reason is you will wind them up, and there is no reason not to deal with the Ops Manager.