Interactive Investor... dire

le_loup

... as I said, ever read any restaurant reviews?

However, my experience and that of most of the posters to the II thread seem to agree that II and III are rubbish at customer service and the accumulation of TD Direct seems not to have improved matters.
I guess when they take over Trust Net things will take another dive.
However if you have had brilliant service from Interactive, don't let my prejudice stop you from using them.

DennisTenus

EdGasketTheSecond wrote: »

Poor reputation and hefty ISA charges of £90 a year

Thats not as expensive as HL though for example with even a medium size pot?

ColdIron

DennisTenus wrote: »

Thats not as expensive as HL though for example with even a medium size pot?

Depends if your pot is more or less than £20,000 of funds

digannio

I've pulled out of the switch to Interactive... at least I think I have. They haven't yet responded to the secure message that I was told I should send because they're too busy poking their fingers into the dam on the phone lines. I'm now casting an eye over The Share Centre.

DennisTenus

digannio wrote: »

I've pulled out of the switch to Interactive... at least I think I have. They haven't yet responded to the secure message that I was told I should send because they're too busy poking their fingers into the dam on the phone lines. I'm now casting an eye over The Share Centre.

Let us know how you get on

digannio

They seem quite keen to get the business, which is already a massive step in the right direction. And they look quite competitive cost wise for someone who won't be dealing a lot.

chockydavid1983

Yes, also interested in your experiences with The Share Centre please :-)

aroominyork

Every now and then I raise the issue of our investments with my wife, so that if it all goes t_ _ _ up she cannot say I did not involve her. She asked a good question I cannot answer: why is it that with shares in individual companies you can pay a broker to buy them and then you have the share certificate and they have no further involvement, but with funds you have to keep paying an intermediary platform? I could not answer; can someone on the forum?

Alexland

aroominyork wrote: »

Every now and then I raise the issue of our investments with my wife, so that if it all goes t_ _ _ up she cannot say I did not involve her. She asked a good question I cannot answer: why is it that with shares in individual companies you can pay a broker to buy them and then you have the share certificate and they have no further involvement, but with funds you have to keep paying an intermediary platform? I could not answer; can someone on the forum?

I also like to keep my wife informed but she's really not that interested.

It's down to the platform pricing policy. On iWeb you can buy funds for £5 in an ISA with no ongoing platform charges. I guess some platforms have concluded that those that buy funds are less likely to trade frequently so to meet their target 'average revenue per customer' they charge a custody fee.

Funds themselves have ongoing charges because there are costs incurred in the administration of the investments such as buying more assets when demand is high and selling assets when demand is low.

Alex

aroominyork

Alexland wrote: »

It's down to the platform pricing policy. On iWeb you can buy funds for £5 in an ISA with no ongoing platform charges. I guess some platforms have concluded that those that buy funds are less likely to trade frequently so to meet their target 'average revenue per customer' they charge a custody fee.

Funds themselves have ongoing charges because there are costs incurred in the administration of the investments such as buying more assets when demand is high and selling assets when demand is low.

Alex

But why do you need a platform at all? Why can't you just buy a fund through a broker who then has no further involvement? Or even buy it direct from the fund manager, just like we now buy plane tickets direct from the airline with no need a travel agent?