Silky_ wrote: »
I'm looking to switch from Outfox, so want to check if payments are the same over 12 months or are thery split higher winter/lower summer payments?? I'm looking for regular payments to plan my bills. Thanks
padsonline wrote: »
Account Number – 28201
I am most unhappy, PE have started taking money from the DD while I am still being charged by my previous supplier. Despite several emails they have not responded. No notification of start of supply has been received and no independent meter reading has been taken. Can somebody help please?
Hengus wrote: »
Welcome to the forum. Once again, the detail is in the terms and conditions that you signed up to when you switched:
6.9 You agree to pay us by Direct Debit in an agreed fixed amount in advance each month. It should ensure that your account is in credit at all times.
All of the small suppliers that I have been with over the past 3 years have taken the first DD payment either before or on the day of the transfer of supply. Why - because suppliers have to pay their wholesalers in advance. It does lead to what can appear to be a double payment over the transfer period, and I accept that this can be difficult for some consumers on a tight budget.
If the transfer has stalled/been delayed, then you can invoke the DD guarantee and get your money back.
Account was closed due to a misreading
Grab 100+ buildings insurance quotes & cashback
Available at Tesco, Morrisons & Asda