Tax Credit Error

Foxwold_2

Hi,

My girlfriend had sent her correct income details to HMRC and was told she was entitled to working tax credits including dental etc.

4 years later they asked for the info again and was told she wasn’t entitled to the working tax credits and want the 4 years worth of credit back.

Over the years she thought the dentist was maybe taking the p1ss doing treatments knowing it was via working tax benefits, but she trusted his professional opinion. Where she would if questioned it other wise.

What are her rights here?

Ta

meer53

Foxwold wrote: »

Hi,

My girlfriend had sent her correct income details to HMRC and was told she was entitled to working tax credits including dental etc.

4 years later they asked for the info again and was told she wasn’t entitled to the working tax credits and want the 4 years worth of credit back.

Over the years she thought the dentist was maybe taking the p1ss doing treatments knowing it was via working tax benefits, but she trusted his professional opinion. Where she would if questioned it other wise.

What are her rights here?

Ta

What does this mean ?

Foxwold_2

6 years sorry

Foxwold_2

meer53 wrote: »

What does this mean ?

He said she needed treatments that if she had to pay for (on a low salary) she would of refused.

Foxwold_2

She got fined £700 for faulsly claiming she was entitled to tax credit (even though HMRS told her she was).

And charged £200 for late payment of paying it back. Even though she was appealing.

Foxwold_2

Both, both with fines incurred

Darksparkle

WTC alone doesn’t entitle someone to free dental treatment. Is she disabled? Or also receiving CTC?

Tax credits don’t charge penalties unless there has been a compliance check and the claimant has been found to have made a deliberate error. Sounds like there is a lot more to this story than what you’ve told us so far.

Foxwold_2

There was a box to say ‘in receipt of tax credits’ this entitled her to free nhs dental.

Foxwold_2

Darksparkle wrote: »

WTC alone doesn’t entitle someone to free dental treatment. Is she disabled? Or also receiving CTC?

Tax credits don’t charge penalties unless there has been a compliance check and the claimant has been found to have made a deliberate error. Sounds like there is a lot more to this story than what you’ve told us so far.

WTC charged for late payment even though she was appealing. There words were "we make examples of people to get the money back for other people doing it who don't get caught"

IAmWales

Foxwold wrote: »

There was a box to say ‘in receipt of tax credits’ this entitled her to free nhs dental.

No, it asks if you have a "NHS Tax Credit Exemption Card/ Certificate". Did she have one of these?

Caz3121

Foxwold wrote: »

There was a box to say ‘in receipt of tax credits’ this entitled her to free nhs dental.

Did she receive an NHS exemption certificate incorrectly, or did she tick a box at the dentists?
Information is here re free dental and tax credits (needs to be with child tax credits or with disability element)
https://www.nhsbsa.nhs.uk/exemption-certificates/nhs-tax-credit-exemption-certficates

on what basis do they say she was not entitled to WTC at all - insufficient hours? hobby business? income too high? Has she checked all the information on award letters are correct from each time she renewed?