MSE News: BT to hike prices in January - watch out for a letter

Mogley

I'm sat looking at all the Black Friday offers that easily beat my current BT broadband and tv contract and I can't do anything about it yet (other than paying cancellation charges).
The best I've seen so far that suits my requirement is Talk Talk Faster broadband with TVplus and kids channels for £33.50/month (no set up or box fee). This comes with £120 cashback on TCB.

Hopefully by the time my BT notification letter has come they will be begging me to stay as they will have lost a load of custom. Then I will not feel so bad about missing out on the current good deals.

JJ_Egan

<they will be begging me to stay as they will have lost a load of custom>

No that does not happen as the majority thankfully are not money savers .

HardSpend

BT are horrible, all this money to fund footballers wages? Broadband has gone up 19% since I took out my 2 year contract Aug 2016.

My bill will be £18.99 LR, £31.50 unlimited infinity 2, £10 TV entertainment max.. is this par for the course?

JJ_Egan

HardSpend wrote: »

BT are horrible, all this money to fund footballers wages? Broadband has gone up 19% since I took out my 2 year contract Aug 2016.

My bill will be £18.99 LR, £31.50 unlimited infinity 2, £10 TV entertainment max.. is this par for the course?

Price depends upon your negotiations .
If you believe BT are orribl;e then don't do business with them .

HardSpend

JJ_Egan wrote: »

Price depends upon your negotiations .
If you believe BT are orribl;e then don't do business with them .

I was asking if it's par for the course what I'm already paying as understanding what prices the other side of the table has offered can help negotiations

primmer10590

So, I'm still in contract for my fibre BB. I have just received the letter detailing the line rental charge increases and saying I can leave without penalty.

But what about my fibre BB? I want to get rid of that too, I can see BT saying they're not increasing the fibre charges so that's not free to end. But also, the fibre BB contract states if they can't provide a service then you can leave for free, surely if I don't have a BT phone line that means they can't provide the service?

Help?

mac.d

Line rental is about the only thing that's not going up is it not? Fibre broadband is going up by £2.50. Did you look at the back of your letter where it details the prices you pay that are going up?

phillw

primmer10590 wrote: »

I can see BT saying they're not increasing the fibre charges so that's not free to end.

Ofcom rules are supposed to cover bundled services.

The £5 a month off your BT mobile bill if you also have a BT land line is a more interesting case. I'm going to argue that if I cancel my land line without penalty and they remove the £5 a month discount, then that is a mid contract price rise and I should be able to leave that without penalty.

Although I haven't entirely figured out what I'd switch to yet.

primmer10590

I got an email and the email says just the line rental?

Quentin

primmer10590 wrote: »

I got an email and the email says just the line rental?

From the BT site:

If you only take landline services from us, the price of Line Rental isn't changing on 7 January.

http://bt.custhelp.com/app/answers/detail/a_id/56087/