Update has screwed up my Hudl.

[Deleted User]

My Hudl2 has been updated to Jelly Bean, and now it won't work properly.

I keep getting the message "Unfortunately, the process com.google.process.gapps has stopped."

Tapping OK only makes the message disappear for a few seconds, then it returns, and I can't tap anything else. :mad:

Suggestions please.

baza52

http://www.samsung.com/au/support/skp/faq/1039666
or
https://www.androidpit.com/process-com-google-process-gapps-has-stopped-fix

[Deleted User]

Unfortunately, I can't do those things, as the message keeps popping up, and nothing else will work, while the message is on the screen.

baza52

seems you have to be quick to do it. Keep trying as the fix seems to work.

another link https://hudl2.jellypie.co.uk/unfortunately-the-process-com-google-process-gapps-has-stopped/

[Deleted User]

Just to give you guys an update, (although the word update is a bit of a sore spot right now :mad: ), I decided to go with a factory restore.

Fortunately, I keep all my personal files on Micro-SD cards, so nothing was lost, bar the apps I had installed, but they can always be re-installed.

Thanks again for the advice.

[Deleted User]

It's back. :mad:

I can't implement any of the suggested fixes, because it takes less than a second for the message to return, after I tap OK.

Is there any "safe mode" type option?

imho

Found how to do safe mode on Google

https://www.google.co.uk/search?q=safe+mode+on+hudl&rlz=1C9BKJA_enGB722GB722&oq=safe+mode+on+hudl&aqs=chrome..69i57j0.11282j0j7&hl=en-GB&sourceid=chrome-mobile&ie=UTF-8

[Deleted User]

I'm still getting the error message, when in Safe Mode. :mad:

[Deleted User]

I've managed to get into apps (it's taken me a good 10 minutes to get into it), but there isn't time to select CLEAR DATA or DISABLE, before the message reappears and blocks access to the options.

EDIT: I've cleared the data, and turned off "Show notifications",. bit still getting the error message.

Can't see any option to delete the App :huh:

[Deleted User]

OK, just did another factory reset, and want to avoid it updating the apps, by staying off-line.

Trouble is, the "SKIP" option is greyed out.

It appears I'm being forced to connect to the internet. :mad:

[Deleted User]

To bring you guys up to date, this morning I took it to a local phone and laptops store, who did a wipe and reinstall of the OS, for £25.

Everything seems to be working normally again.