Smart Meters

alchemyal

We had a smart meter for electricity fitted by EON several months ago which works fine. SSE supply our gas. Booked meter installation for last week only to be told by the engineer on arrival that they could not proceed. Apparently they are unable to adapt the Electricity meter installation which is used for the actual data transmission.No mention of this when arranging appointment. Suggest households with separate energy suppliers double check this before making any arrangements to avoid wasting time.

House_Martin

alchemyal wrote: »

We had a smart meter for electricity fitted by EON several months ago which works fine. SSE supply our gas. Booked meter installation for last week only to be told by the engineer on arrival that they could not proceed. Apparently they are unable to adapt the Electricity meter installation which is used for the actual data transmission.No mention of this when arranging appointment. Suggest households with separate energy suppliers double check this before making any arrangements to avoid wasting time.

Good point . Yes the gas smart meter only transmits to the smart electric meter so if its a different supplier using a different make and model of meter its not possible for gas to go smart.
I wonder how they will get round that little problem.
Possibly SMETS2 smart meter can handle it

zeupater

House_Martin wrote: »

Good point . Yes the gas smart meter only transmits to the smart electric meter so if its a different supplier using a different make and model of meter its not possible for gas to go smart.
I wonder how they will get round that little problem.
Possibly SMETS2 smart meter can handle it

Hi

This is yet another example of a comms standard compliance issue which the industry failed to consider in their rush to grab a slice of the installation budget pie before the correct solution was fully designed & tested ...

The old project adage PPPPPP certainly applies here ... unfortunately without PP we're continually seeing the resultant PPP and as customers we're expected to pay for the industry's total mismanagement of this relatively simple project and that will remain the case whilst all of the project downsides, failures and overspend are allowed to be underwritten by customers, no matter how bad the roll-out mismanagement ...

The project was initiated with what were promised to be fully achievable savings, therefore it should be incumbent on the industry itself to deliver those savings to customers within the huge budget which was allocated with no overspend and no excuse ...

HTH
Z

Former_E.ON_Company_Representative:_Malc

alchemyal wrote: »

We had a smart meter for electricity fitted by EON several months ago which works fine. SSE supply our gas. Booked meter installation for last week only to be told by the engineer on arrival that they could not proceed. Apparently they are unable to adapt the Electricity meter installation which is used for the actual data transmission.No mention of this when arranging appointment. Suggest households with separate energy suppliers double check this before making any arrangements to avoid wasting time.

Hello alchemyal and, as House Martin says, smart gas meters work in conjunction with a smart electric meter.

With Smart, the electricity meter is the hub of the operation. It stores, sends and receives information. Smart gas meters send their readings to the electricity meter and the electricity meter sends information to the In-House Display and back to the supplier. On installation, the technician will bind in the gas meter. This sets up the communication between the gas and electricity meters. As such, the two meters need to be compatible.

Hope this helps explain alchemyal.

Malc

brewerdave

House_Martin wrote: »

Good point . Yes the gas smart meter only transmits to the smart electric meter so if its a different supplier using a different make and model of meter its not possible for gas to go smart.
I wonder how they will get round that little problem.
Possibly SMETS2 smart meter can handle it

So we keep getting told that the majority of households have never switched so are ,by inference, with their old "regional" supplier for leccy.
So does that mean that BG cannot install a SMART meter of any description/flavour on the gas if the regional leccy supplier hasn't a) already installed SMETS1/2 meter and b) said installed meter is compatible with BG solution? If so, its hardly a lttle problem:rotfl:

MeterMan

That has been thought of already and a solution has been developed for customers who have split suppliers. To install a smart gas meter where the electricity is supplied via a different company, the installer will install a 'horseshoe' between the electric meter and cutout, which will allow the gas meter to work independently of the electric meter.

All well and good in theory, we haven't started fitting these yet, and for the most part, I can't see them working en-mass.

mbmonty

E.ON_Company_Representative:_Malc wrote: »

With Smart, the electricity meter is the hub of the operation. It stores, sends and receives information. Smart gas meters send their readings to the electricity meter and the electricity meter sends information to the In-House Display and back to the supplier. On installation, the technician will bind in the gas meter. This sets up the communication between the gas and electricity meters. As such, the two meters need to be compatible.

Hope this helps explain .

Malc

Hi Malc

As an official company rep can you please explain something.

This amazing "HUB" and the remote devices on the Gas Meter and in a Consumers home, they all need electricity right?

Who pays for that electricity?

If it is US why should we when these DUMB meters provide little or no benefit to us, provide huge benefit to companies like yours and we are already paying between £10bn and £13bn for this daft programme?

Just another stealth tax!

System

MeterMan wrote: »

That has been thought of already and a solution has been developed for customers who have split suppliers. To install a smart gas meter where the electricity is supplied via a different company, the installer will install a 'horseshoe' between the electric meter and cutout, which will allow the gas meter to work independently of the electric meter.

All well and good in theory, we haven't started fitting these yet, and for the most part, I can't see them working en-mass.

Best they change them all then. Oh, I forgot this just adds more to the cost of this white elephant of a project. Some heads should roll but I doubt that they will. The Government will blame suppliers; the suppliers will blame the Government, and even more costs will be added to consumers’ bills.

Former_E.ON_Company_Representative:_Malc

mbmonty wrote: »

Hi Malc

As an official company rep can you please explain something.

This amazing "HUB" and the remote devices on the Gas Meter and in a Consumers home, they all need electricity right?

Who pays for that electricity?

If it is US why should we when these DUMB meters provide little or no benefit to us, provide huge benefit to companies like yours and we are already paying between £10bn and £13bn for this daft programme?

Just another stealth tax!

Hello mbmonty.

Depending on the make and type of smart meter set up at individual properties, they cost around 18 pence to 80 pence a year to run.

These costs are included within the standing charges - a daily amount to cover the fixed costs we pay when supplying energy.

Malc

zeupater

E.ON_Company_Representative:_Malc wrote: »

Hello mbmonty.

Depending on the make and type of smart meter set up at individual properties, they cost around 18 pence to 80 pence a year to run.

These costs are included within the standing charges - a daily amount to cover the fixed costs we pay when supplying energy.

Malc

Hi Malc

How does that work? ... anything which takes power from the consumer side of the meter is utilising metered energy which will be charged for - are you saying that all energy consumption resulting from smart-metering which is metered is netted off the standing charge for the consumer, in which case, what happens if comms range extenders or separate comms units are required for specific properties, do these attract additional credits to their standing charge? ...

Z:think: