Not sure if can claim?
DiLusso
Forumite 2 Posts
Hello all. Looking for advice. My son was checked in to fly from Washington to Manchester via Iceland on a Thursday evening in August, picking up his connection on the Friday morning in Iceland. The flight from Washington was delayed sufficient for him to miss the connection. There was only 1 flight out of Iceland on the Friday and none on the Saturday, so if he had taken the delayed flight he would have been on his own in Iceland until the Sunday morning. He was only 17 at the time and didn't fancy waiting for 48 hours in Iceland on his own. So he initially asked the airline could he leave Washington on the Saturday evening to connect with this flight on the Sunday morning to which they agreed. He rang the friends who he had been staying with and they came to collect him. The friends were going away though and couldn't get him back to the airport on the Saturday evening and so he had to change his flight to the following weekend and this cost him an extra £121.
Is he entitled to any compensation from the initial delay as it entailed a change in his plans?
Thanks in advance for any help.
Is he entitled to any compensation from the initial delay as it entailed a change in his plans?
Thanks in advance for any help.
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Which airline?
The alleged Ringleader.........
Your son should have made his way to the airport by some other means for his re-booked flight if his friends could not have taken him.
Since the airline made the first change due to the missed connection, as they should, and your son accepted then any changes after that would need to be paid for and £121 is not really too bad considering.
As long as you had a single ticket for the Washington to Manchester journey, with a connection, compensation should be due.
The airline should also have provided accommodation for the overnight stay.
Although this is a unusual occurrance I believe the recent Emirates CoA case may clarify the sitituation.
The alleged Ringleader.........
In this scenario I am sure the OP is entitled to request re-routing/rescheduling at a time convenient to him/her and claim compensation?
Other may clarify one way or the other.
The alleged Ringleader.........
But it wasn't delayed until *after* the passenger had requested a ticket change (if I understand the OP correctly). Technically the passenger wasn't delayed at all, he voluntarily changed his ticket to a later date and his new flights arrived on time (I assume). Perhaps he would have been delayed had he kept his original ticket but I don't see how he could be compensated for that.
Checked in for flight from Washington to Manchester, via Iceland, on Icelandair.
First flight was then announced as delayed, sufficient to miss the onward connection in Iceland.
My understanding of regulation is that the passeneger is then entitled to:
1, Compensation for the delayed flight, irrespective of the actual actual time/date of eventually landing.
2. re-routing at the earliest opportunity (which entailed a minimum 48 delay in arrival) OR the passenegers's convenience.
Either way the passenger was delayed enough to trigger compensation. Unless the delay was caused by an EC.
The alleged Ringleader.........
Delay
1. When an operating air carrier reasonably expects a flight to be delayed beyond its scheduled time of departure:
(a) for two hours or more in the case of flights of 1500 kilometres or less; or
(b) for three hours or more in the case of all intra-Community flights of more than 1500 kilometres and of all other flights between 1500 and 3500 kilometres; or
(c) for four hours or more in the case of all flights not falling under (a) or (b),
passengers shall be offered by the operating air carrier:
(i) the assistance specified in Article 9(1)(a) and 9(2); and
(ii) when the reasonably expected time of departure is at least the day after the time of departure previously announced, the assistance specified in Article 9(1)(b) and 9(1)(c); and
(iii) when the delay is at least five hours, the assistance specified in Article 8(1)(a).
2. In any event, the assistance shall be offered within the time limits set out above with respect to each distance bracket.<<
Sturgeon confirmed that compensation was also due in cases of delay as well as cancellation and denied boarding.
>>
Article 8
Right to reimbursement or re-routing
1. Where reference is made to this Article, passengers shall be offered the choice between:
(a) - reimbursement within seven days, by the means provided for in Article 7(3), of the full cost of the ticket at the price at which it was bought, for the part or parts of the journey not made, and for the part or parts already made if the flight is no longer serving any purpose in relation to the passenger's original travel plan, together with, when relevant,
- a return flight to the first point of departure, at the earliest opportunity;
(b) re-routing, under comparable transport conditions, to their final destination at the earliest opportunity; or
(c) re-routing, under comparable transport conditions, to their final destination at a later date at the passenger's convenience, subject to availability of seats.
2. Paragraph 1(a) shall also apply to passengers whose flights form part of a package, except for the right to reimbursement where such right arises under Directive 90/314/EEC.<<
The alleged Ringleader.........