Just "upgraded" to same tariff and staying with BT, but £18.50 a month cheaper!

Bungaroosh

I was going to look into moving from BT Broadband (and mostly unused landline) as it was getting just too expensive at £50+ a month. I've been happy with the service and wasn't looking forward to a tedious haggling phone call, but I thought I'd look to see if I could change my existing tariff via the BT website.

I'm already on Infinity 2 and get close to 70Mbps/20Mbps upload, but from "MyBT"/"Your Package Overview" I clicked on "Upgrade Your Broadband" and after going through the steps, I'm getting the same as what I get now, but with a discount of £18.50 monthly for the next 18 months. All without the hassle of changing suppliers and the tedium of haggling!

I'm not quite sure why they're doing this, and I don't think it's widely publicised -- I only just found out about it by trying to change the tariff online. But I'm certainly happy with an effortless £18.50 monthly discount. Once it runs out in 18 months' time I'll look to either haggle or jump ship!

https://www.productsandservices.bt.com/products/upgrade-your-broadband/

Bungaroosh

Here's the confirmation email with the discount:

tastyhog

£37.99 is still way too expensive for broadband and phone

SnowTiger

Bungaroosh wrote: »

I'm not quite sure why they're doing this, and I don't think it's widely publicised -- I only just found out about it by trying to change the tariff online. But I'm certainly happy with an effortless £18.50 monthly discount. Once it runs out in 18 months' time I'll look to either haggle or jump ship!

They did it so you wouldn't look elsewhere and 'jump ship'. You're tied in to a poor-value tariff for another eighteen months.

Ian011

If the call package is Unlimited Anytime then this maybe isn't so bad. If it's the weekend or evening and weekend deal, then this is far too much per month.

Bungaroosh

It's 70Mbps (20Mbps up) -- and it's a dependable service that I've had for years. I'm happy to be paying £18.50 a month less without having had to go through the hassle of calling, threatening to leave, setting the leaving process in motion and without the risk of BT not offering anything better, and then being lumbered with an inferior and unreliable internet service.

I just posted this on off-chance that anyone else on BT Infinity 2 and happy with the service might like to save £18.50 a month without the hassle and uncertainty of haggling phone calls.

brewerdave

If your landline is "mostly unused" why have you gone for a package including calls anyway??

Bungaroosh

brewerdave wrote: »

If your landline is "mostly unused" why have you gone for a package including calls anyway??

To have internet supplied by BT you have to have a phone line.

When I said "haggling calls", I meant the phone call that you make to them to haggle on getting a better deal; I didn't mean haggling on the call package. I have the most basic "free" one of free weekend landline calls.

JJ_Egan

This reads as you where paying to much in the first place .

The same link puts the price up for me .

Caddyman

tastyhog wrote: »

£37.99 is still way too expensive for broadband and phone

I couldn't agree more. I'm on a BT Infinity 1 contract, 55mbps, which I swapped to from Plusnet back in May. I pay £28.99 a month for 12 months. As part of my switch, I got a £200 BT Reward card (now all spent!) and £80 back from TopCashback, so £280 back in total. When my current contract finishes, I believe the monthly cost will rocket to around £47 a month. I won't be paying that as I'll most likely swap back to Plusnet because I'll be able to continue to use my BT Homehub on Plusnet.

The prospect of paying nearly 50 quid a month for fibre, to me, is ridiculous. I'm not one of these people who will phone up my current provider and start 'haggling' for a discount, I'll just switch online and be done with it. Absolutely no hassle and you get the 'new customer' deals without speaking to some joker in customer services.

Sadly, I cannot see internet/phone packages getting cheaper any time this century. As it is, I am forced to have a telephone line I never use for calls because I have no cable option, it's FTTC only to my house. I actually haven't had a landline telephone connected to the socket in the wall, since around 2006. Personally, if you are one of the many like me who doesn't use the landline for voice calls, a hefty discount would be nice, but as we all know, this just isn't going to happen.

poppasmurf_bewdley

I've got BT Infinity 2 for £31.99 per month, which gives me a steady 74Mb speed since getting it at the beginning of August.

This was an offer direct from BT. I had normal non-fibre broadband for £23.99 which wasn't out of contract for six months.

I did do several searches for broadband deals via the BT website, so I do wonder if they picked up on that.