Can't fit customer supplied parts?

DUTR

peter12345678910 wrote: »

There are definite advantages and disadvantages, the disadvantage being they may use cheap replacement parts so you get a cheap quote, and they may not use a full kit and exclude the tensioner.

You didn't list any advantages, often the garage gets a trade price for the parts which can be lower than what the OP may get the parts for.
Recently I was wanting an oil change, many places didn't want to do the job with me supplying oil filter and sump plug (a couple of them were even quoting replacing with the incorrect oil spec eg 5w-40 instead of 5w-30) , fortunately I was able to do the oil change myself, other tasks I'd just suck up and let the garage suppy and fit, the parts saving at most can only be a few £s whilst losing a warranty on the fitting.

takman

DUTR wrote: »

You didn't list any advantages, often the garage gets a trade price for the parts which can be lower than what the OP may get the parts for.
Recently I was wanting an oil change, many places didn't want to do the job with me supplying oil filter and sump plug (a couple of them were even quoting replacing with the incorrect oil spec eg 5w-40 instead of 5w-30) , fortunately I was able to do the oil change myself, other tasks I'd just suck up and let the garage suppy and fit, the parts saving at most can only be a few £s whilst losing a warranty on the fitting.

Depending on what parts you want to use the savings can be very big. For example Genuine rear brake discs and pads on my car are £112 trade price from the local Vauxhall dealer that all the local garages use for genuine parts. I can get the same ones online for £75 including delivery.
For genuine oil they charge £40 for 5 litres (my car needs 8) i can get 5l online for less than £25 including delivery. Genuine Oil Filter is almost £30 but can be got online for less than £15.
All these genuine parts were even cheaper than buying non-genuine parts from the local motor factors even with trade discount.

DUTR

takman wrote: »

Depending on what parts you want to use the savings can be very big. For example Genuine rear brake discs and pads on my car are £112 trade price from the local Vauxhall dealer that all the local garages use for genuine parts. I can get the same ones online for £75 including delivery.
For genuine oil they charge £40 for 5 litres (my car needs 8) i can get 5l online for less than £25 including delivery. Genuine Oil Filter is almost £30 but can be got online for less than £15.
All these genuine parts were even cheaper than buying non-genuine parts from the local motor factors even with trade discount.

What makes you think the local garages don't add a mark up for delivery handling etc?
When I have oil changed at the dealership they show as 5 *1L £20 each! They sell over the counter at £16/L and 5L is £26, it's not as if they don't have a 100litre drum of oil that they just dispense from.

takman

DUTR wrote: »

What makes you think the local garages don't add a mark up for delivery handling etc?
When I have oil changed at the dealership they show as 5 *1L £20 each! They sell over the counter at £16/L and 5L is £26, it's not as if they don't have a 100litre drum of oil that they just dispense from.

When getting the trade prices from Vauxhall i rang them up myself and asked them and i know these are the same prices they sell to the local garages for. The local garages i know all use the same Vauxhall dealership to get genuine parts so that is the minimum they can charge for the parts. But if i'm happy to wait a few days then i can get much better prices online, although i usually fit all my own parts.

House_Martin

I had a knocking anti roll bar link recently.
Vauxhalls charge over £40 for a genuine GM part when you can get the same part on Ebay for not much more than a fiver ! ..How strong will this £5 Chinese part be if its on sale here for that sort of money shipped from China. It would have cost 50 p to produce and be made out of substandard rubbish steel which could snap off at the first speed bump.
No wonder garages are not keen on fitting fake parts from China

Warwick_Hunt

House_Martin wrote: »

I had a knocking anti roll bar link recently.
Vauxhalls charge over £40 for a genuine GM part when you can get the same part on Ebay for not much more than a fiver ! ..How strong will this £5 Chinese part be if its on sale here for that sort of money shipped from China. It would have cost 50 p to produce and be made out of substandard rubbish steel which could snap off at the first speed bump.
No wonder garages are not keen on fitting fake parts from China

Your Vauxhall part may well have been made in China.

Strider590

The primary reason is they cannot guarantee the quality of the parts, therefore if you go back with a failure, they can't go to their supplier and claim costs back from them.

scd3scd4

Not sure some of these help. Getting a cam-belt wrong is an expensive job. You leave yourself open if it all goes wrong. Even it things don't go wrong but the part fails, you are going to have to pay for labour twice. False economy in my view.


I would not mix the two. Let the garage fit their own supplied parts or do it yourself.

Gloomendoom

DUTR wrote: »

What makes you think the local garages don't add a mark up for delivery handling etc?
When I have oil changed at the dealership they show as 5 *1L £20 each! They sell over the counter at £16/L and 5L is £26, it's not as if they don't have a 100litre drum of oil that they just dispense from.

Exactly why I supply my own oil when I get my car serviced. They charge £120. It costs me £35.

mrmechanic

You also have to consider that a garage that fits the parts you supply will not know the quality but will be taking on the responsibility for them being safe by fitting them. Legally there will be no get out of jail card on this, it will be their responsibility.
If the part fails and there is someone seriously injured or killed due to the poor quality/faulty part, their public liability insurance will wash their hands of the claim as there would be no way to track the manufacture, factory or date etc the part was made.The claim would rest at the door of the garage/mechanic that fitted the part.
Sounds dramatic but the garage owner could loose his business/home and everything they have worked years for because a customer wanted to save a few pounds supplying parts themselves.