Energy

Energy

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New home but EDF won't allow me to switch.

Hi all, I moved into a new property (private renting) 29th September. We didn't know who our electricity supplier is so did an online search and saw a good deal with E.on.

Signed up and they said they would do the switching process. Received a letter today stating EDF have refused the switch. This is confusing considering I don't have an account with them.

Is there anything else I need to do? They seem to charge over £300 more a year so I don't want to pay over the odds either.

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