Offer £250 to switch to Clydesdale, Yorkshire or B

drphila

Having a few problems/restrictions with the switch:

1) error in transferring list of payees

2) can't move out more than £500 or £1000 cumm./business day by internet without "Token" which takes 5-7 days by post

3) secure messging system faulty so never sure if message sent

tempus_fugit

drphila wrote: »

2) can't move out more than £500 or £1000 cumm./business day by internet without "Token" which takes 5-7 days by post

Mine took about 2 days to arrive after I requested it. The 5-7 days is probably an overestimate just in case.

tempus_fugit

binaryuniverse wrote: »

Credited the first lot of cash. There definitely is something a bit strange going on with their systems. I did my usual of testing a £1 payment, before sending the rest over. But, although the total balance is correct, only the second transaction is showing in my live statement. This is the case with the browser version and Android app.

However, given the balance is correct, I'm sure their internal systems have all the transactional data, but the way they present that data is a bit buggy; which doesn't exactly fill you with confidence, when dealing with a bank.

Yes, the systems do leave a lot to be desired. The web interface is very basic, nowhere near as slick as the likes of Halifax/Lloyds, or even Santander.

Mee

Been managing this account (via Desktop & Internet Banking) for a few days now and I am surprised at the delay in trans/actions such deleting direct debits, FPs appearing etc. Also, I transferred funds between the saver yet it shows up a Telephone banking transaction - weird?

Mee

clivep wrote: »

The £1k/month & DDs are only for the £250 switching incentive so no need for them after pocketing the cash. I think there will be many that will then ditch & use as a donor a/c (retaining 2 x Tesco DDs & switching again before April:)).

So love them and leave them

wiseonesomeofthetime

Mee wrote: »

Been managing this account (via Desktop & Internet Banking) for a few days now and I am surprised at the delay in trans/actions such deleting direct debits, FPs appearing etc.

Ditto.

I experienced the same.

Not impressed. Good job not going to be my permanent account!

moneysaver1969

Hi, does anyone know if the original terms and conditions stated you had to carry out a full switch and close the old account, when I applied online it came up with either full or partial and I opted for partial, now I have been contacted to say i’ll only get the £250 if I fully switch. Funny enough now it stats full switch only, but I’m sure it never said that before. Has anyone else had this problem ? Thank you.

binaryuniverse

I got the option to partially switch, when applying (having the option being available isn't an indicator of it being part of the bonus offer). But I'm pretty sure the T&Cs stated you must complete a full switch to get a bonus.

I've never know any bank offer a bonus for a partial switch. After all, the incentive is for them to try and get all of your business.

anna42hmr

moneysaver1969 wrote: »

Hi, does anyone know if the original terms and conditions stated you had to carry out a full switch and close the old account, when I applied online it came up with either full or partial and I opted for partial, now I have been contacted to say i’ll only get the £250 if I fully switch. Funny enough now it stats full switch only, but I’m sure it never said that before. Has anyone else had this problem ? Thank you.

I downloaded a copy of the terms when i applied for my switch and it states

Eligible customers
This offer is available to new and existing Clydesdale Bank, Yorkshire Bank and B (referred to together as “CYB” in these terms and conditions) customers who meet the qualifying criteria below.
Qualifying criteria:
1. Complete a current account switch from a non-CYB current account, to a CYB Personal or Private current account.
2. The switch must be completed using the Current Account Switch Service*, which involves the transfer of all active credit and debits from the account you hold with another bank or building society, and the completion of an account closure instruction for that account.
3. The date which you select for the current account switch to complete must be within 31 days of your instruction to us.
4. The account must have two Direct Debits, both of which meet all of the following criteria:
a. They are transferred as part of the switch or set up in the 62 days following the completion of the switch;
b. They must be paid from your account within the 62 days following the completion of the switch; and
5. Credit your account with a total of at least £1,000 within the 31 days following the completion of the switch and a further £1,000 in total in the following 31 days. Certain credits like cheques take more time to clear and funds must be cleared during each period to qualify. This excludes any internal transfers from any CYB accounts (held either in your sole name or jointly with someone else).
6. Log into one or more of the following digital services provided by CYB, within 62 days of the switch completion date - Internet Banking, Mobile Banking apps or the B App; and
7.Credit your account with a total of at least £1,000 within the 31 days following the completion of the switch and a further £1,000 in total in the following 31 days. Certain credits like cheques take more time to clear and funds must be cleared during each period to qualify. This excludes any internal transfers from any CYB accounts (held either in your sole name or jointly with someone else).
Log into one or more of the following digital services provided by CYB, within 62 days of the switch completion date - Internet Banking, Mobile Banking apps or the B App; and
You (or any joint account holders) do not qualify for this offer if you have previously received a cash incentive for switching to CYB using the Current Account Switching Service.
7.
Credit your account with a total of at least £1,000 within the 31 days following the completion of the switch and a further £1,000 in total in the following 31 days. Certain credits like cheques take more time to clear and funds must be cleared during each period to qualify. This excludes any internal transfers from any CYB accounts (held either in your sole name or jointly with someone else).
Log into one or more of the following digital services provided by CYB, within 62 days of the switch completion date - Internet Banking, Mobile Banking apps or the B App; and
You (or any joint account holders) do not qualify for this offer if you have previously received a cash incentive for switching to CYB using the Current Account Switching Service.
c.
They must not be cancelled before we have made the payment of £250 into the account.
Other Conditions
10. We may withdraw the offer at any time without notice. If we do withdraw the offer, you won’t qualify for the payment unless you have already instructed us to undertake the Current Account Switch before the offer is withdrawn.
11. All applications for Personal or Private Current Accounts are subject to status and eligibility criteria.

Katiehound

moneysaver1969 wrote: »

Hi, does anyone know if the original terms and conditions stated you had to carry out a full switch and close the old account, when I applied online it came up with either full or partial and I opted for partial, now I have been contacted to say i’ll only get the £250 if I fully switch. Funny enough now it stats full switch only, but I’m sure it never said that before. Has anyone else had this problem ? Thank you.

I'm pretty sure it said to switch your account using the CASS system. They want your business, you want their bonus!
Any of these deals in the past has required a full switch which automatically closes the original account.