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New glasses

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  • I wasn't implying that my old retailer could help in this case. I was suggesting that maybe I should go back to them in future if it meant getting a better service than specsavers, even if it meant paying a bit more.
  • lisyloo
    lisyloo Posts: 30,077 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 27 October 2017 at 1:54PM
    antenna wrote: »
    why would anyone pay retail prices anymore?

    I use varifocals and I have astigmatism which means it's really important my glasses are in the right place.
    I also have problems with getting glasses to fit well in 2 different dimensions (skew-wiff horizontally and also scraping the eyelashes on my left eye).
    With my recent pais I think I vistid the opticians about 3 times to get them altered as you can't always tell immediately.

    I went to specsavers because they give you 30 days to try varifocals if you are new to them. I got 3 pairs (2 varifocals and 1 reading) for £350 and I was very pleased with that.
    I have heard that Asda varifocals have reduced areas of focus. Some people may be happy with that. Specsavers have 4 different prices you can pay for lenses, so you can pay more to have better lenses.
  • Savvy_Sue
    Savvy_Sue Posts: 47,324 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I am very frustrated. After each test the optician gives me some text to read using his testing glasses and it looks focused and immaculate. Then I get varicoceles that really do not work.
    My optician warned me that not everyone gets on with varifocals. I can't wear mine for walking around and definitely NOT for walking downstairs, but for everything else I get on OK with them.

    I once accidentally put my reading glasses on and tried to drive. Pretty soon realised I had the wrong pair on!
    Signature removed for peace of mind
  • Biggles wrote: »
    I bet that doesn't help a great deal with your reading.

    varicoceles = A varicocele is a collection of enlarged veins in the scrotum. It occurs next to and above one testicle or both testes.

    Yes, I have hand pain and use voice dictation software to avoid tying. The downside is that sometimes it produces some inappropriate words.
    I have osteoarthritis in my hands so I speak my messages into a microphone using Dragon. Some people make "typos" but I often make "speakos".
  • Murphybear
    Murphybear Posts: 7,982 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I bought some prescription sunglasses from Asda and are very pleased with them. I have varifocals and need a thinner lens for one eye. Asda include these without paying high costs for "extras". When I need new specs I shall definitely go to them. Now I am retired I am on a very tight budget and Asda supply a need.
  • I've been a Specsavers customer for 15 years and have factored into the cost of new spectacles the care I've received from their opthalmic people over all those years. I don't know how quickly advanced technology spreads but I do know that Specsavers seemed to have some new, improved equipment at every one of my annual eye tests.

    What I have never done nor ever will is buy the so-called 'premium' glasses and silly 'designer' frames. I recently had to have a stronger optical prescription so decided on some new frames. I presume those £100 items are purchased only by the seriously short-sighted, in which case they shoul.d have gone to, er, Boots.

    The only complaint I have ever had with Specsavers has just occurred with these new 'Reactolite' lenses which, after a month, never reacted to anything. I took them back, complained, and was told that Specsavers would sort everything out at no extra cost even if it meant replacing them. In fact, all that happened was, the new specs were taken away and placed under some kind of special, bright light for a few minutes, and then brought back to me, functioning as they always should have done. The Specsavers staff were very apologetic, saying the lenses should have been placed under a light at the time of purchase to achieve the initial reaction.

    Well, anyone can make a mistake. It was good of them to fix it, apologise for it, and I've no complaints.
  • Can anyone tell me how long one has a "guarantee" on new Specsavers glasses if they turn out not to be correct. I bought 2 new pairs of glasses from them recently - and feel I can actually see better with my old computer glasses than the new ones (from them).
  • Savvy_Sue
    Savvy_Sue Posts: 47,324 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    In the absence of informed opinion ... if there's nothing on their website, I'd go in and ask.

    I now have different glasses for different purposes. I hate it and wish I could go back to the days of multiple ready readers left wherever I'd need them.

    I can't use one new-ish pair on the computer: they are only useful for reading. The pair before that are OK on the computer, and so are my newest pairs. So is it possible that your newest pairs are not 'designed' for computer use, but are ideal for other things?
    Signature removed for peace of mind
  • pmduk
    pmduk Posts: 10,682 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Hengus wrote: »
    How exactly is a Boots' optician better than any other? Opticians are professionally qualified outwith the opticians that they work for, ...

    I agree, but would add the standard of optician varies between individuals, I try to stick with a particular individual if at all possible.
  • missile
    missile Posts: 11,771 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 31 January 2018 at 4:43PM
    Can anyone tell me how long one has a "guarantee" on new Specsavers glasses if they turn out not to be correct. I bought 2 new pairs of glasses from them recently - and feel I can actually see better with my old computer glasses than the new ones (from them).
    Yes, Specsavers have a no quibble 30 day money back guarantee, which I have used. See here.
    Savvy_Sue wrote: »
    In the absence of informed opinion ... if there's nothing on their website, I'd go in and ask.

    I now have different glasses for different purposes. I hate it and wish I could go back to the days of multiple ready readers left wherever I'd need them.

    I can't use one new-ish pair on the computer: they are only useful for reading. The pair before that are OK on the computer, and so are my newest pairs. So is it possible that your newest pairs are not 'designed' for computer use, but are ideal for other things?
    Glasses work best at a particular focal length. My optician asked me at what distance I held a book to read, which is closer than distance to my computer. She asked which I did most often and adjusted my prescription accordingly.:j
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
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